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тАО06-28-2010 07:31 AM
тАО06-28-2010 07:31 AM
HP D2D2504i with External LTO 4 1760 - Tape Attach Export Fails
We have the following equipment:
- HP StorageWorks D2D2504i 4 TB Disk-to-Disk Backup Appliance
- External HP StorageWorks 1760 LTO4 Tape Drive.
We are attempting to have a full D2D2T process running, and the D2D backup's work OK, but the 2T is not.
All Tape Attach jobs (manual or scheduled, large or small) fail after running for some time with error: "Problems writing data to physical cartridge"
The cartridges are new, and this happens on every attempt.
We recently upgraded to Firmware 101.748. Could there be problems with this firmware version? If so, is reverting to previous FW an easy process?
Thanks for your time!
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тАО06-29-2010 01:19 AM
тАО06-29-2010 01:19 AM
Re: HP D2D2504i with External LTO 4 1760 - Tape Attach Export Fails
I would suggest you raise a HP support call for this issue. There are a number of root causes for that sort of error code and HP support will be able to walk you through checking for each one and getting to a solution.
Cheers,
Dave Dewar
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тАО07-01-2010 06:07 AM
тАО07-01-2010 06:07 AM
Re: HP D2D2504i with External LTO 4 1760 - Tape Attach Export Fails
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тАО07-06-2010 09:24 AM
тАО07-06-2010 09:24 AM
Re: HP D2D2504i with External LTO 4 1760 - Tape Attach Export Fails
Therefore, I dont recommend anyone try a Firmware downgrade without knowing your D2D may be unavailable for a few days.
I'm told that after the flash drive is replaced, a downgrade can be accomplished, but we've not gotten that far yet.
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тАО08-31-2010 05:08 AM
тАО08-31-2010 05:08 AM
Re: HP D2D2504i with External LTO 4 1760 - Tape Attach Export Fails
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тАО08-31-2010 05:10 AM
тАО08-31-2010 05:10 AM