Disk-Based Backup
cancel
Showing results for 
Search instead for 
Did you mean: 

Virtual Cartridges missing after VLS firmware upgrade

wai perng
Occasional Contributor

Virtual Cartridges missing after VLS firmware upgrade

Hi!
We're upgrading VLS6218 firmware from ver.2.3.0 to 3.2.2.

After upgrade, all the virtual cartridges went missing in the CV GUI; the Cartridges page just show "Error occurred", and we cannot even add new cartridge.

But we're able to see cartridges under the "Storage Pool".

Please help. Thanks!
5 REPLIES
wai perng
Occasional Contributor

Re: Virtual Cartridges missing after VLS firmware upgrade

Here I attach the screen-cap of the CommandView VLS.
Víctor Cespón
Honored Contributor

Re: Virtual Cartridges missing after VLS firmware upgrade

VLS9000?

Two enclosures have alert. If there are access problems to the disk enclosures, the cartridges are will not be available.

Check what's happening with those disk enclosures.
Efrain Valencia
Valued Contributor

Re: Virtual Cartridges missing after VLS firmware upgrade

Hello,

It appears as if two of the MSA20 enclosures were not properly recognized.

I would try a full powercycle in the right sequence:
1. Power on one MSA at a time, wait for it to initialize and move the next one.
2. Power up the VLS node.


Also, there are some considerations before moving from a 2.x to a 3.x firmware version:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=470405&swItem=co-77509-1&prodNameId=3542995&swEnvOID=54&swLang=13&taskId=135&mode=4&idx=0#prerequisites


Finally dedup enabled VLSs require special considerations such as the cartridge sizing which differs a lot from regular VLSs:

Please review the "HP StorageWorks VLS and D2D Solutions Guide"
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02037045/c02037045.pdf


Regards,
Jesus Fdez.
Valued Contributor

Re: Virtual Cartridges missing after VLS firmware upgrade

You resolve the error? I have the same error

Thanks
Vince Laurent
Respected Contributor

Re: Virtual Cartridges missing after VLS firmware upgrade

Same error here... no cartridges after a reboot.