- Community Home
- >
- Storage
- >
- Entry Storage Systems
- >
- Disk Enclosures
- >
- Re: 1794-Drive Array - Array Accelerator Battery ...
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-24-2008 11:21 AM
тАО07-24-2008 11:21 AM
1794-Drive Array - Array Accelerator Battery Charge Low...
The array accelerator is in a DL380 G4
Smart array 6i version 2.58
One logical drive -mirrored (2 physical drives)
thanx
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-24-2008 08:45 PM - last edited on тАО02-04-2021 02:01 PM by Ramya_Heera
тАО07-24-2008 08:45 PM - last edited on тАО02-04-2021 02:01 PM by Ramya_Heera
Re: 1794-Drive Array - Array Accelerator Battery Charge Low...
hi Jake that's in fact a known issue
you must update your 6i Controller up to 2.58 version
regards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-24-2008 11:33 PM
тАО07-24-2008 11:33 PM
Re: 1794-Drive Array - Array Accelerator Battery Charge Low...
Replacing the accelerator, doesn't influence the configuration.
The accelerator, is only cache.
And in your case it's only the battery.
If you had to replace the Smart Array controller, then the new controller simply
read the configuration from the disks.
Configuration is stored on all drives, as meta data.
First follow Karlo's advice.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-25-2008 05:25 AM
тАО07-25-2008 05:25 AM
Re: 1794-Drive Array - Array Accelerator Battery Charge Low...
Thanx for the great information and quick response.
-jake
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-18-2008 07:05 AM
тАО09-18-2008 07:05 AM
Re: 1794-Drive Array - Array Accelerator Battery Charge Low...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-19-2008 03:17 AM
тАО09-19-2008 03:17 AM
Re: 1794-Drive Array - Array Accelerator Battery Charge Low...
And it will tell you that the write cache is disabled.
But why didn't you upgrade to the latest FW?
2.58 is minimum vertion.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-08-2008 12:52 PM
тАО10-08-2008 12:52 PM
Re: 1794-Drive Array - Array Accelerator Battery Charge Low...
Is there something I am missing here. The batteries are not hard to change.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-14-2008 07:56 AM
тАО10-14-2008 07:56 AM
Re: 1794-Drive Array - Array Accelerator Battery Charge Low...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-09-2008 06:58 PM
тАО12-09-2008 06:58 PM
Re: 1794-Drive Array - Array Accelerator Battery Charge Low...
Please help me with this issue.
Server ProLiant ML350 G5.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО12-10-2008 10:49 AM
тАО12-10-2008 10:49 AM
Re: 1794-Drive Array - Array Accelerator Battery Charge Low...
In the past we always used to update the firmware to the latest available (I agree that 2.58 is the absolute minimum to address this issue, but there is no reason not to update to the latest available) and then monitor it. 7 times out of 10 just updating the firmware fixed the issue. When updating firmware was not enough, we would replace the battery and that fixed the issue 9 times out of 10. However, just this year we have had to start replacing the battery, the actual cache accelerator card (part number 413486-001 - SPS-BD,DDR,40Bit,128MB) and update the firmware or 7 times out of 10 the issue would come back.
We have done some extensive research on this issue. We understand that the battery only has a life of 3 years, so it is understandable that we may need to change the battery as our data center is now 5 years old. What is confounding us is that we can not just update firmware and replace the battery. 70% return failure rate if we don't also replace the cache accelerator card itself is not acceptable. But, that is what we have to do now to resolve these issues. That isn't as big a deal with the server in warranty, but with out of warranty servers the cost is something we have to take into account.
What that has done is made us look at cache acceleration itself, is it actually required on most of these servers. The conclusion to that is often times no. And I am more than willing to listen to advice or counter arguments on this. My feeling is that unless the server has sustained level of disk I/O (measured through perfmon Physical Disk %Disk_Time over several days) of 10% or more, we do not feel cache acceleration is of any benefit, and we recommend disabling the CIM trap alerts on the monitoring console for those servers and then either 1) disabling Logical Drive Array Acceleration through ACU or 2) Just remove the card and battery from the server. Not an ideal solution, but it does prevent a flood of trouble tickets.
So right now we do several days of analysis of each server reporting this problem, and make a determination based on disk utilization of whether we were going to replace the battery, card and update firmware or simply suppress the alert. Typically we feel SQL servers, MQ, Citrix and Terminal servers, some file servers are candidates for parts replacements. Web servers and other low disk I/O servers we just suppress the alerts and/or remove the card and battery.
I would like to see some response from HP on this, but every time I've brought it up previsouly we've just been given the standard pat answers about firmware, battery life etc. It seems to me something else is going on, these cards shouldn't go bad just because the battery dips below 75% charge.