ACU Linux can't detect MSA1000/1500

[tommy_28]

Hi,

I have a MSA1000 and a MSA1500, both of them had been used for sometime. And ACU Linux(cpqacuxe) 7.17.1.0 can detect controller and config Luns before. Now I just can't detect any of the controller.

I have a Proliant/FCA2214 and a Itanium/A6826A, neither can use ACU to detect storage in Linux.

In Qlogic Utility (Ctl+Q in boot up system, i mean), I can see MSA controllers, but the LUNs have some I/O error when I try to do low level format:
scsi command error:04
scsi sense key:05
scsi additional sense code:20
scsi addtitonal sense code qulifier: 00

When I use modprobe qla2300, I got below error in dmesg:
Device sdd not ready.
end_request: I/O error, dev sdd, sector 0
Buffer I/O error on device sdd, logical block 0
Device sdd not ready.
end_request: I/O error, dev sdd, sector 0
Buffer I/O error on device sdd, logical block 0
Attached scsi disk sdd at scsi2, channel 0, id 2, lun 13
Attached scsi generic sg6 at scsi2, channel 0, id 2, lun 13, type 0
dl380-3:~ # cat /proc/scsi/scsi
Attached devices:
Host: scsi2 Channel: 00 Id: 00 Lun: 00
Vendor: COMPAQ Model: MSA1000 Rev: 4.82
Type: RAID ANSI SCSI revision: 04
Host: scsi2 Channel: 00 Id: 01 Lun: 00
Vendor: COMPAQ Model: MSA1000 Rev: 4.32
Type: RAID ANSI SCSI revision: 04
Host: scsi2 Channel: 00 Id: 01 Lun: 02
Vendor: COMPAQ Model: MSA1000 VOLUME Rev: 4.32
Type: Direct-Access ANSI SCSI revision: 04
Host: scsi2 Channel: 00 Id: 01 Lun: 13
Vendor: COMPAQ Model: MSA1000 VOLUME Rev: 4.32
Type: Direct-Access ANSI SCSI revision: 04
Host: scsi2 Channel: 00 Id: 02 Lun: 00
Vendor: COMPAQ Model: MSA1000 Rev: 4.32
Type: RAID ANSI SCSI revision: 04
Host: scsi2 Channel: 00 Id: 02 Lun: 02
Vendor: COMPAQ Model: MSA1000 VOLUME Rev: 4.32
Type: Direct-Access ANSI SCSI revision: 04
Host: scsi2 Channel: 00 Id: 02 Lun: 13
Vendor: COMPAQ Model: MSA1000 VOLUME Rev: 4.32
Type: Direct-Access ANSI SCSI revision: 04

dl380-3:~ # cat /proc/scsi/qla2xxx/2
QLogic PCI to Fibre Channel Host Adapter for QLA2340:
Firmware version 3.03.01 IPX, Driver version 8.00.00
Entry address = f88b2a20
ISP: ISP2312, Serial# L16957
Request Queue = 0x37700000, Response Queue = 0x376f0000
Request Queue count = 2048, Response Queue count = 512
Total number of active commands = 0
Total number of interrupts = 11108
Device queue depth = 0x20
Number of free request entries = 1720
Number of mailbox timeouts = 0
Number of ISP aborts = 0
Number of loop resyncs = 0
Number of retries for empty slots = 0
Number of reqs in pending_q= 0, retry_q= 0, done_q= 0, scsi_retry_q= 0
Host adapter:loop state = , flags = 0x1a03
Dpc flags = 0x0
MBX flags = 0x0
Link down Timeout = 008
Port down retry = 016
Login retry count = 016
Commands retried with dropped frame(s) = 0
Product ID = 4953 5020 2020 0002


SCSI Device Information:
scsi-qla2-adapter-node=200000e08b111d0b;
scsi-qla2-adapter-port=210000e08b111d0b;
scsi-qla2-target-0=500508b300901f31;
scsi-qla2-target-1=500805f3000d7a71;
scsi-qla2-target-2=500805f3000d7a79;

SCSI LUN Information:
(Id:Lun) * - indicates lun is not registered with the OS.
( 0: 0): Total reqs 3, Pending reqs 0, flags 0x0*, 2:0:83 00
( 1: 0): Total reqs 3, Pending reqs 0, flags 0x0*, 2:0:84 00
( 1: 2): Total reqs 24, Pending reqs 0, flags 0x0, 2:0:84 00
( 1:13): Total reqs 21, Pending reqs 0, flags 0x0, 2:0:84 00
( 2: 0): Total reqs 3, Pending reqs 0, flags 0x0*, 2:0:85 00
( 2: 2): Total reqs 26, Pending reqs 0, flags 0x0, 2:0:85 00
( 2:13): Total reqs 34, Pending reqs 0, flags 0x0, 2:0:85 00

Any ideas?

[Cameron Todd]

I am not a Linux person but regardless, am wondering why you would want to do a low level format?

I assume the Linux ACU would be similar to the NetWare or Windows ACU's and that you basically select disks and create/modify arrays at a high level - there is no formatting involved.

I suppose there could be a fault in either the Fiberchannel optics, the MSA controller or maybe you should try a different HBA?