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AIO400 System Board Replace

kevinC_2
Occasional Contributor

AIO400 System Board Replace

We have an AIO400 that had a bad system board. I replaced the board and put the system s/n on the new board but I am having trouble putting the system sku with the setsku utility. I looks like it should take it but when I verify the sku with the setsku command ,it says "hotkey" and "?->BAR".
HP has been little help so far.
2 REPLIES
gregersenj
Honored Contributor

Re: AIO400 System Board Replace

Kevin,

I cn't help you much.

But you must set the product number, when you replace a system board!!
Failing to do so will caurse you problems.

BR
/jag
Venkadesh Kannan
Frequent Advisor

Re: AIO400 System Board Replace

try the setsys utility