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After applaince upgrade to 2.1 (EVA command view 3.1.0.21)

Dmytro
Occasional Visitor

After applaince upgrade to 2.1 (EVA command view 3.1.0.21)

After applaince upgrade to 2.1 (EVA command view 3.1.0.21) I do not receive notification about EVA messages. But I receive notification from about applaince messages. Our support engeneer said that this is normal. Please help me to solve this problem!

Ferens Dmytro.
4 REPLIES
Uwe Zessin
Honored Contributor

Re: After applaince upgrade to 2.1 (EVA command view 3.1.0.21)

What was the version of the appliance before the upgrade? V2.0 or V1.0C?
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Dmytro
Occasional Visitor

Re: After applaince upgrade to 2.1 (EVA command view 3.1.0.21)

I am not shure, probably 2.0. Our support recommend us using WEBES as notificator of event from windows event log, but as I understand these event are written to windows event log by appliance, so appliaince softwere could not send it by e-mail?
Dmytro
Occasional Visitor

Re: After applaince upgrade to 2.1 (EVA command view 3.1.0.21)

We lost our notification after upgrade from 1.0 to 2.0. But we hope that upgrade to 2.1 will help us. What was incorrect with our upgrade and how we can solve our problem?
Please help us!!!
Uwe Zessin
Honored Contributor

Re: After applaince upgrade to 2.1 (EVA command view 3.1.0.21)

Dmytro,
I haven't worked with notifications, yet. But from reading the documentation it looks like one has to migrate the old V1.0 notifications after upgrading to 2.0 or 2.1.

See if you have a link named "Migrate Event Notification Settings" on the "Getting Started" page. The whole process is in Appendix A of the User Guide "AA-RS0AD-TE".
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