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Array Accelerator Replacement

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Arthur Kao
Occasional Advisor

Array Accelerator Replacement

Recently we've been getting the error below:
SLOT 0 Smart Array 5i Controller ERROR REPORT:

Array accelerator status:
Permanently disabled
Warranty alert
Array accelerator parity write errors: 1

I notifed HP, however they said they do not know what piece they need to bring for the replacement . I suspect they need to replace the whole controller. Is that so?

Thank you.

A.K
3 REPLIES
sandeep_raman
Honored Contributor
Solution

Re: Array Accelerator Replacement

Hello Arthur,

ROM update on the 5i card before planning a replacement incase its not done yet?

SRH
Arthur Kao
Occasional Advisor

Re: Array Accelerator Replacement

Updated firmware to v2.68, same error.
sandeep_raman
Honored Contributor