Disk Enclosures

Array P420I with 4*300GB Disk + 1 300GB Disk Active Spare has defective disk

 
DCA_1
Occasional Advisor

Array P420I with 4*300GB Disk + 1 300GB Disk Active Spare has defective disk

Hello,

I have a question about a P420I where 4*300GB disk 15K + 1 ActiveSpare 300GB 15 K is in use.

The system is set to Raid 5 and there is 1 active spare.  There is only 1 Logical Drive.

Disk 4 of the array has with a yellow sign with meesage 'predictive failure'

My idea was that when a disk has a problem the Active Spare was automitcly reaplaced the drive with a issue.

Meanwhile the system has now on the disk with the Active Spare now a red sign with the message Failed.

How can i see that the active spare is used instead of the failed disk ?

The active spare disk had a sign with green and is see a little bit movement on the sign on the drive in the configuration utiltity

It has still the (Active Spare) message after it .

The server is already many years old and is on the list to replace within a few months. So if there is a solution to remove the Active Spare and put it physicly instead of the defective one and do a rebuild automaticly this would be also a option for the problem.

But now iw am not sure if the active spare is even active and dont understand the whole system from active spare if it is not used automaticly instead of the defective one.

Or do i have to do something myself from the Array Configuration utility to activate the active spare ? I dont see any option .

So i think that the active spare is there but not recplaced the defective disk , maybe i am wrong.

Thanks

Dca

4 REPLIES 4
sbhat09
HPE Pro

Re: Array P420I with 4*300GB Disk + 1 300GB Disk Active Spare has defective disk

Hello @DCA_1,

Thanks for the perfect post with all the relevant details!

I think the current status of the 'Active spare' disk is due to cached information. If you have CLI connectivity to the array, can you please check the disk's current status from CLI?

Regards,
Srinivas Bhat

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DCA_1
Occasional Advisor

Re: Array P420I with 4*300GB Disk + 1 300GB Disk Active Spare has defective disk

Hello,

Thanks for your reaction.

I am not aware of the correct commands so i have searched and tried a few commands. I have done a few CLI commands but maybe not the right one's.

I have done    ctrl slot=0 ld 1 show    /   CTRL all show config  /    CTRL ALL SHOW STATUS  /   ctrl slot=0 pd all show status  /   ctrl slot=0 ld 1 show   /   ctrl slot=0 pd all show detail      on all those commands i cannot see in the result if the Active spare is effective in use or still standby. I will put the results below , maybe the wrong CLI command... So below a lot of text results.

The only thing i can see in the results that is listed  Active Spare : OK but with this OK i still dont know if the disk is now running as a spare in the array instead of a failed one or still standby with status OK ?

Thanks if anyone can give me a hint.

Thanks

Dca

=> ctrl slot=0 ld 1 show

 

Smart Array P420i in Slot 0 (Embedded)

 

   array A

 

      Logical Drive: 1

         Size: 838.1 GB

         Fault Tolerance: RAID 5

         Heads: 255

         Sectors Per Track: 32

         Cylinders: 65535

         Strip Size: 256 KB

         Full Stripe Size: 768 KB

         Status: OK

         Caching:  Enabled

         Parity Initialization Status: Initialization Completed

         Unique Identifier: -

         Disk Name: \\.\PhysicalDrive0

         Mount Points: C:\ 838.1 GB

         Logical Drive Label: A11CA5105001438023B67270☻☺87D2

         Drive Type: Data

 

=> ctrl slot=0 pd all show status

 

   physicaldrive 1I:1:1 (port 1I:box 1:bay 1, 300 GB): OK

   physicaldrive 1I:1:2 (port 1I:box 1:bay 2, 300 GB): Predictive Failure

   physicaldrive 1I:1:3 (port 1I:box 1:bay 3, 300 GB): OK

   physicaldrive 1I:1:4 (port 1I:box 1:bay 4, 300 GB): Failed due to Predictive

Spare Activation

   physicaldrive 2I:1:5 (port 2I:box 1:bay 5, 300 GB, active spare): OK

 

 

=> CTRL all show config

 

Smart Array P420i in Slot 0 (Embedded)

 

Note: Predictive Spare Activation Mode is enabled, physical drives that are in p

redictive failure state will not be available for use as data or spare drives.

 

  (sn: Confidential Info Erased)

 

 

      logicaldrive 1 (838.1 GB, RAID 5, OK)

   array A (SAS, Unused Space: 0  MB)

 

 

      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 300 GB, OK)

      physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 300 GB, Predictive Failure

)

      physicaldrive 1I:1:3 (port 1I:box 1:bay 3, SAS, 300 GB, OK)

      physicaldrive 1I:1:4 (port 1I:box 1:bay 4, SAS, 300 GB, Failed due to Pred

ictive Spare Activation)

      physicaldrive 2I:1:5 (port 2I:box 1:bay 5, SAS, 300 GB, OK, active spare)

 

   SEP (Vendor ID PMCSIERA, Model SRCv8x6G) 380 (WWID: 5001438023B6727F)

 

=> CTRL ALL SHOW STATUS

 

Smart Array P420i in Slot 0 (Embedded)

   Controller Status: OK

   Cache Status: OK

   Battery/Capacitor Status: OK

 

 

=> ctrl slot=0 pd all show status

 

   physicaldrive 1I:1:1 (port 1I:box 1:bay 1, 300 GB): OK

   physicaldrive 1I:1:2 (port 1I:box 1:bay 2, 300 GB): Predictive Failure

   physicaldrive 1I:1:3 (port 1I:box 1:bay 3, 300 GB): OK

   physicaldrive 1I:1:4 (port 1I:box 1:bay 4, 300 GB): Failed due to Predictive

Spare Activation

   physicaldrive 2I:1:5 (port 2I:box 1:bay 5, 300 GB, active spare): OK

 

=>

=> ctrl slot=0 ld 2 show

 

Error: The specified device does not have a logicaldrive identified by "2"

 

=> ctrl slot=0 ld 1 show

 

Smart Array P420i in Slot 0 (Embedded)

 

   array A

 

      Logical Drive: 1

         Size: 838.1 GB

         Fault Tolerance: RAID 5

         Heads: 255

         Sectors Per Track: 32

         Cylinders: 65535

         Strip Size: 256 KB

         Full Stripe Size: 768 KB

         Status: OK

         Caching:  Enabled

         Parity Initialization Status: Initialization Completed

         Unique Identifier: -

         Disk Name: \\.\PhysicalDrive0

         Mount Points: C:\ 838.1 GB

         Logical Drive Label: A11CA5105001438023B67270☻☺87D2

         Drive Type: Data

 

=> ctrl slot=0 pd all show detail

 

Smart Array P420i in Slot 0 (Embedded)

 

   array A

 

      physicaldrive 1I:1:1

         Port: 1I

         Box: 1

         Bay: 1

         Status: OK

         Drive Type: Data Drive

         Interface Type: SAS

         Size: 300 GB

         Rotational Speed: 15100

         Firmware Revision: HPD4

         Serial Number: Confidential Info Erased

         Model: HP      EH0300JEDHC

         Current Temperature (C): 43

         Maximum Temperature (C): 53

         PHY Count: 2

         PHY Transfer Rate: 6.0Gbps, Unknown

         Drive Authentication Status: OK

         Carrier Application Version: 11

         Carrier Bootloader Version: 6

 

      physicaldrive 1I:1:2

         Port: 1I

         Box: 1

         Bay: 2

         Status: Predictive Failure

         Drive Type: Data Drive

         Interface Type: SAS

         Size: 300 GB

         Rotational Speed: 15000

         Firmware Revision: HPD3

         Serial Number: Confidential Info Erased

         Model: HP      EH0300FBQDD

         Current Temperature (C): 52

         Maximum Temperature (C): 57

         PHY Count: 2

         PHY Transfer Rate: 6.0Gbps, Unknown

         Drive Authentication Status: OK

         Carrier Application Version: 11

         Carrier Bootloader Version: 6

 

      physicaldrive 1I:1:3

         Port: 1I

         Box: 1

         Bay: 3

         Status: OK

         Drive Type: Data Drive

         Interface Type: SAS

         Size: 300 GB

         Rotational Speed: 15100

         Firmware Revision: HPD4

         Serial Number: Confidential Info Erased

         Model: HP      EH0300JEDHC

         Current Temperature (C): 48

         Maximum Temperature (C): 58

         PHY Count: 2

         PHY Transfer Rate: 6.0Gbps, Unknown

         Drive Authentication Status: OK

         Carrier Application Version: 11

         Carrier Bootloader Version: 6

 

      physicaldrive 1I:1:4

         Port: 1I

         Box: 1

         Bay: 4

         Status: Failed due to Predictive Spare Activation

         Drive Type: Data Drive

         Interface Type: SAS

         Size: 300 GB

         Rotational Speed: 15000

         Firmware Revision: HPD3

         Serial Number: Confidential Info Erased

         Model: HP      EH0300FBQDD

         PHY Count: 2

         PHY Transfer Rate: 6.0Gbps, Unknown

         Drive Authentication Status: Not Applicable

 

      physicaldrive 2I:1:5

         Port: 2I

         Box: 1

         Bay: 5

         Status: OK

         Drive Type: Spare Drive

         Interface Type: SAS

         Size: 300 GB

         Rotational Speed: 15000

         Firmware Revision: HPD4

         Serial Number: Confidential Info Erased

         Model: HP      EH0300FCBVC

         Current Temperature (C): 43

         Maximum Temperature (C): 53

         PHY Count: 2

         PHY Transfer Rate: 6.0Gbps, Unknown

         Drive Authentication Status: OK

         Carrier Application Version: 11

         Carrier Bootloader Version: 6

 

 

 

 

sbhat09
HPE Pro

Re: Array P420I with 4*300GB Disk + 1 300GB Disk Active Spare has defective disk

Hello @DCA_1,

That looks strange. I too don't have the exact CLI command to check that.

You can remove the alerts, restart GUI services and check again. If the issue still exists, anyway you have to replace the failed disk. Please replace it and check again.

Regards,
Srinivas Bhat

If you feel this was helpful please click the KUDOS! thumb below!
Note: All of my comments are my own and are not any official representation of the company.

 


I am an HPE Employee

Accept or Kudo

DCA_1
Occasional Advisor

Re: Array P420I with 4*300GB Disk + 1 300GB Disk Active Spare has defective disk

Hello,

Do you have another command that i can use to check in CLI ?

I have added specialy a active spare disk with the idea when a disk is failed it would be automatcily changed to the spare.

Since i have a active spare disk wich is marked as active spare and 1 disk that is already failed i am affraid to take out the activa spare to use instead of the bad disk what if it is in use without showing it ?

The server need to be replaced within a few months so i dont want to buy new disk if not needed and since there is a new disk in de spare (disk 5) .

I dont know what i do best . So if you can advise me another CLI command that i can enter. ?

Thanks

Dca