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тАО12-19-2008 08:40 AM
тАО12-19-2008 08:40 AM
Autoraid 12h UNSUPPORTED Drive
I have an autoraid 12h with 8 drives 36GB and 4 Drives of 18 GB. After two years without any problem the last week i got the message Firmware needed, i checked out the firmware version and i found HP32. i did the update to the HP60 and i was surprised that all the Drives with 36 GB are "unsupported Drive" and the 18 GB are "Previously used", i tried to include the 36 GB manually but Disk not included.the message on the Panel now is no address table, all the 36 GB have an orange Led and the 18's GB Led are off ,i am searching to update the Disk firmware as i did for the controller and i don't have the procedure.
what do you suggest to resolve this problem?
Thank you in advance.
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тАО12-19-2008 09:08 AM
тАО12-19-2008 09:08 AM
Re: Autoraid 12h UNSUPPORTED Drive
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО12-19-2008 10:10 AM
тАО12-19-2008 10:10 AM
Re: Autoraid 12h UNSUPPORTED Drive
HTH,
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тАО12-19-2008 10:17 AM
тАО12-19-2008 10:17 AM
Re: Autoraid 12h UNSUPPORTED Drive
PHCO_23262 for 11.00
PHCO_23263 for 11.11
(all are probably the initial patches and likely replaced)
"...
These patches must be installed before downloading either controller or
disk mechanism firmware to a Model 12H disk array. The prior ARM patches
had a bug that could cause the firmware download to fail leaving one or
more disk modules unusable. All of the data on the disk will be lost."
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
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тАО01-06-2009 06:18 AM
тАО01-06-2009 06:18 AM
Re: Autoraid 12h UNSUPPORTED Drive
Concerning the firmware, I update it using third party controller, I used the panel on the autoraid to copy the FW from controller x to controller y, I used this procedure since ARMServer did not respond, it's always initialiazing, when I execute "arraydsp -i" I have this message:
# arraydsp -i
The ARMServer did not respond. It may not be running or it may still be
in the process of initializing
-the led on the disks 36GB are still amber, and always unsupported disk
I tried to include it manually and always the same message not included and unsupported disk,
# uname -a
HP-UX hpXXXX B.10.20 A 9000/871 2011084255 two-user license
Do you have any suggestion? I am searching for the procedure to update the disk mechanism firmware.
Maybe after updating they will be supported.
Thank you
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тАО01-14-2009 09:23 AM
тАО01-14-2009 09:23 AM
Re: Autoraid 12h UNSUPPORTED Drive
i replaced the 36GB disk with another new one of 36 GB and i still have the same problem unsupported disk, i noticed that the 18 GB and the 9 GB work with no problem,
can i have any advice please
thank you for your support
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тАО01-14-2009 10:58 AM
тАО01-14-2009 10:58 AM
Re: Autoraid 12h UNSUPPORTED Drive
So you need to install the patches first and update the firmware again (HP62).
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!