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Re: Batteries includes in xp1024 Support

 
Captainkurt1
New Member

‎10-07-2008 07:23 AM

‎10-07-2008 07:23 AM

Batteries includes in xp1024 Support

Does HP support for the xp1024 include replacement cache batteries in the standard xp1024 support offering at no additional charge or are they considered a consummable?

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DJMC
Regular Advisor

‎10-07-2008 11:31 PM

‎10-07-2008 11:31 PM

Re: Batteries includes in xp1024 Support

The batteries are covered by all support options. A sim will be logged about 6 months or so before the battery EOL to give HP and the Customer time to arrange to have them replaced. If your XP dials home HP will be notified and will have the batteries ordered.

Dec
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