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тАО10-16-2008 04:39 PM
тАО10-16-2008 04:39 PM
The situation is this....
CV EVA 8.0.0 installs fine, then the service attempts to start, then crashes. The error in the event log is:
Faulting application cveva.exe, version 8.0.14679.0, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0001002d.
The service starts, then exits, logging this error in the application log. It does this each time a start is issued.
Windows 2003 SP1, CV service fails. Installed SP2, CV service fails. Reinstalled, CV service fails. Each time the above message is logged. This seems to have happened after a reboot where MS patch Tuesday patches were installed. That doesn't explain the SP1-based crashes though. Anyone else seeing this behavior?
DL360G5, dual quad-core xenon, 32gb RAM. Server 2003 x64 (also crashes on x86), plenty of disk.
Thanks in advance,
Brian
Solved! Go to Solution.
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тАО10-20-2008 06:36 AM
тАО10-20-2008 06:36 AM
Re: Command View EVA - Application Error and will not run
I've found that with the fiber unplugged from the server that the service will start and run. Once the fiber is plugged in, the service stops. I've applied patch 8.02 with limited success. A reboot of the server, and the service will not start any more with the above error being logged into the Application log.
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тАО10-20-2008 07:31 AM
тАО10-20-2008 07:31 AM
Re: Command View EVA - Application Error and will not run
Make sure the switch zoning is done correctly so that the server running CV is zoned in a single zone with the EVA alone.
Phil
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тАО10-20-2008 12:41 PM
тАО10-20-2008 12:41 PM
Re: Command View EVA - Application Error and will not run
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тАО10-28-2008 03:41 AM
тАО10-28-2008 03:41 AM
SolutionGood 'ol hp...
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тАО10-28-2008 05:35 AM
тАО10-28-2008 05:35 AM
Re: Command View EVA - Application Error and will not run
The QuickSpecs for CV EVA suggest that only the 32bit version of Windows is supported...
http://h18000.www1.hp.com/products/quickspecs/12239_div/12239_div.html
Cheers,
Rob
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тАО10-28-2008 06:33 AM
тАО10-28-2008 06:33 AM
Re: Command View EVA - Application Error and will not run
HP Support is engaged. I'm going to definitely try the SNMP settings and report back. Thank you for the responses.
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тАО10-28-2008 11:04 AM
тАО10-28-2008 11:04 AM
Re: Command View EVA - Application Error and will not run
Thanks!!!!!
Brian
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тАО10-28-2008 11:36 AM
тАО10-28-2008 11:36 AM
Re: Command View EVA - Application Error and will not run
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тАО04-24-2009 11:15 AM
тАО04-24-2009 11:15 AM
Re: Command View EVA - Application Error and will not run
1.) First time Command View started without a problem. But after then the error recured on every restart of this service. After deleting the following directory CV starts again:
"c:\Program Files\Hewlett-Packard\Sanworks\Element Manager for StorageWorks HSV\cache\
2.) The Host Name on our Host Notification List was a DNS-Alias for another server. So the name used there wasn't the host name of the server. To get it to work it was enough to use an IP address or to assign the alias name as real name to the server (using NETDOM SERVERNAME /ADD ...)
Kind regards.