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тАО07-20-2004 12:58 AM
тАО07-20-2004 12:58 AM
SYSTEM : RP7410, VA7410
SOFTWARE: CommandView SDM, HPUX 11i
Problem :
When the command "armdiscover" is issued, it gives an error "Failed to obtain remote database interface to host".
The only thing we have done was a change in IP Address. It used to be working when the IP address had not been change.
If you issue armdsp -i, it gioves an error "Error logging in: TIMEOUT EXPIRED"
if you issue "launcher &" it gives an error "error getting database reference from localhost"
Would you please advice or help us on how to solve this problem.
Thanks.
Solved! Go to Solution.
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тАО07-20-2004 01:06 AM
тАО07-20-2004 01:06 AM
Re: Command View SDM (VA7410)
It changes the ip address in /etc/hosts, /etc/rc.config.d/netconf.
Check if nsllokup on hostname and ip address is fine and there no issues about it. Also check uname and hostname returns ok or not.
Also make sure that have loopback address defined in /etc/hosts.
Anil
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тАО07-20-2004 01:07 AM
тАО07-20-2004 01:07 AM
Re: Command View SDM (VA7410)
first look if the diald is running
ps -ef|grep diald
else
cd /opt/sanmgr/commandview/client/sbin
./HA_Dial_Stop
and then
./HA_Dial_Start
Regards
Franky
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тАО07-20-2004 01:11 AM
тАО07-20-2004 01:11 AM
Solutionyou should have an entry for the hostname/IP from where you are running Launcher in the following file:
/etc/opt/sanmgr/hostagent/config/access.dat
If this does not help, you may have to restart commandview:
# /opt/sanmgr/hostagent/sbin/HA_trigger stop
# /opt/sanmgr/hostagent/sbin/dial_trigger stop
# /opt/sanmgr/hostagent/sbin/HA_trigger start
# /opt/sanmgr/hostagent/sbin/dial_trigger start
Regards,
Bernhard
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тАО07-20-2004 07:23 PM
тАО07-20-2004 07:23 PM
Re: Command View SDM (VA7410)
could someone of us help you in any way ?
Then please assign points
Franky
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тАО07-24-2004 12:31 AM
тАО07-24-2004 12:31 AM
Re: Command View SDM (VA7410)
What we found on that error was related to both the change of IP Address and licensing. So we followed Bernhard procedure and we notice that our older IP was existing under /opt/sanmgr/hostagent/config/access.dat and we replaced that.
This solved 70% of the problem. After that we removed the old license and reinstall a new one using the following procedure:
# licUtil -l
# licUtil -i /tmp/t1086ax.dat HP_CommandView_SDM
# licUtil -d HP_CommandView_SDM
Finally the problem became related to the program that needs to be updated.
Regards,
Ashraf
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тАО08-06-2005 02:05 AM
тАО08-06-2005 02:05 AM
Re: Command View SDM (VA7410)
And the priceless solution i was waiting for is here
Once again thanks
Enjoy unix and have a great time