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EVA 5000 No Description for Error Messages

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dirtyworks
dirtyworks
Occasional Advisor

‎09-06-2011 04:07 PM

‎09-06-2011 04:07 PM

EVA 5000 No Description for Error Messages

Hi,

 

I'm trying to track down the source of a database timeout and found a number of error messages with no information provided on the StorageWorks Command View EVA GUI.  A search on the interwebs produced nothing.

 

Alarm code: 3028

Management Server/Storage System SCell:eva-02

Cannot find description for SC Event Code: 03090018

 

Alarm code: 3028

Management Server/Storage System SCell:eva-02

Cannot find description for SC Event Code: 096c000f

 

No other hardware issues on the disk sets where this error appears.

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Uwe Zessin
Uwe Zessin
Honored Contributor

‎01-03-2012 01:21 AM

‎01-03-2012 01:21 AM

Re: EVA 5000 No Description for Error Messages

The Command View EVA installation is missing the correct parsefile for the VCS firmware that is running on the EVA5000. You need to get hold of the correct .TXT file or the VCS firmware image (.SSS) which includes a copy, too. Then upload it via CV-EVA.

.
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