EVA 5000 - single path disk shows up twice on Windows host

[Steven Clementi]

"Coud the Preferred path/mode set on the Virtual disk be a factor in why the disk is presented twice?"

No


Can you capture your zone config and post it? Modify the info if you have to, but it would help to see the zone config.

From telnet... run zoneshow

In the GUI, go to the admin page and click View Report.


Steven

[RayB_1]

To see if this is a Veritas problem then you should do the following

Go into device manager and look how many disks you have

2 disks shows 2 disks

Now under actions do a view/show hidden devices

If you still have 2 disks in device manager then your zoning is correct and its some type of Veritas problem.

If you NOW have 4 disks in device manager then you have a zoning/path problem.

Show hidden with show you how many paths you have to your luns.

/ray

[RayB_1]

Forgot to mention that you could also use SANsurfer or HBanywhere to see how many paths you have.


/ray

[OFC_EDM]

Have verified that HBAnywhere sees only 1 path.

[Steven Clementi]

Have you tried presenting anouther disk to the server? to see if it is related to just that one disk?


Also, can you attach that zone confi info? I'll stop asking if you say that your not going to attach it. ;o)


Steven

[OFC_EDM]

Zone info coming....too many meetings today :)

[RayB_1]

If HBanywhere sees only one path then I suspect the zoneing is configured correctly.

Check device manager anyways (previous note).


/ray

[OFC_EDM]

The disk shows up once in
Device manager,
HBAnywhere and the Registry.

I think it must be the driver or the Veritas Volume manager software.

The saga continues and we have a vendor consultant coming onsite to resolve this.

Will post the result.