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02-19-2010 05:41 AM
02-19-2010 05:41 AM
Can anybody tell me where to find a copy of the CSR which explains the procedure for replacing a faulty disk in an EVA8100. When trying to find a procedure to do this all roads seem to lead to this CSR but I can't find a copy anywhere. I have tried all of the usual suspects without luck. The customer does not have a copy onsite.
Many Thanks
Solved! Go to Solution.
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02-19-2010 06:18 AM
02-19-2010 06:18 AM
Re: EVA 8100 Disk CSR (Customer Self Repair) Document
I have posted the link to the manuals for EVA 8100.
Under Service an maintenance you should find what you need.
Dany
"http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual〈=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=12169&prodSeriesId=3664583"
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02-19-2010 06:21 AM
02-19-2010 06:21 AM
Re: EVA 8100 Disk CSR (Customer Self Repair) Document
Thanks for the quick reply, unfortunately I get 'Page Not Found' when I access the link. Can you reach it ok?
Regards
Wal
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02-19-2010 06:29 AM
02-19-2010 06:29 AM
Re: EVA 8100 Disk CSR (Customer Self Repair) Document
Lets try i another way.
www.hp.com/support
Select country : United states
Select : Download drivers and software
Search for EVA8100 click >>
Select the first line : » HP StorageWorks EVA8100 2C6D Racked for Multi Product
On the left bottom side select manuals
Select then : Service and maintenance information
Should work this way
Dany
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02-19-2010 06:37 AM
02-19-2010 06:37 AM
Re: EVA 8100 Disk CSR (Customer Self Repair) Document
Thanks I could access the site using the method you suggest, I had found this in my earlier searches, but this time went through all of the documents in the Service & Maintenance Section. Unfortunately non of the documents deal with individual disk replacemnt.
Thanks again for your help, any other suggestions welcome.
Wal
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02-19-2010 06:51 AM
02-19-2010 06:51 AM
SolutionPerhaps another way.
http://www.hp.com/go/sml
This site contains video for replacements.
Not sure of EVA is on it.
Another document for use with a lot of links is the EVA user guide.
http://www.dectrader.com/docs/set1/c01721462.pdf
I have attached a document with the procedure to replace a disk.
Dany
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02-19-2010 07:02 AM
02-19-2010 07:02 AM
Re: EVA 8100 Disk CSR (Customer Self Repair) Document
Interesting I just found what I think is the same site via another link;
http://thesml.hp.com/
It think this is what I am after and I drilled down to the FRU for disks which is pretty clear.
Thanks also for the manual which also has full instructions in Section 5.
Closing this call, thanks again.
Wal
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02-19-2010 07:03 AM
02-19-2010 07:03 AM
Re: EVA 8100 Disk CSR (Customer Self Repair) Document
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