EVA controller A not coming up

[Yaboto]

Hi,

I have an EVA 4000 2C1D with two controllers and 4 disk enclosures. Everything was working fine till I notice the following:

The controller A OCP shows the following message: HP EVA OCP COPYRIGHT 2005.

Command View EVA shows the following:
- Only Controller B is shown
- Mirror path 1 & 2 Not Active ; Mirror port 1 & 2 State : failed
- Disk Enclosure 4 I/O column Link Operational State Port A2 failed
- Disk Enclosure 1 I/O column Link Operational State Port B1 failed

Please help me resolve this issue.

Regards,
Mawuena

[Luk Vandenbussche]

Restart your controller.

Power it off, then power it on again

[Yaboto]

Hi,

Thanks for your reply.
I did power it OFF and ON. But still the same problem.

Please help.

Regards,
Mawuena

[Luk Vandenbussche]

Contact HP to check your controller.

Do you have webes running? In this case HP must already be aware that you have a problem.

[Yaboto]

No Webes running, please.

[Yaboto]

Thanks