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тАО11-22-2003 01:58 AM
тАО11-22-2003 01:58 AM
EVA3000 not visible on Management Appliance
1. Will the MA discover EVA3000 without BASIC license?
2. Even though I have installed license, EVA3000 is not visible. Do I need to upgrade my MA. Since I just received this EVA (about a month back), I believe that it should be up to date in terms of patches etc.
thanks
Piyush Agrawal
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тАО11-22-2003 02:09 AM
тАО11-22-2003 02:09 AM
Re: EVA3000 not visible on Management Appliance
There are several variants of your product. You should go here and select the appropriate model: http://productfinder.support.hp.com/tps/ProductFinder?h_lang=en&h_cc=us&cc=us&h_page=hpcom&h_tool=software&h_query=eva3000&submit.x=7&submit.y=4
Then select the appropriate OS (WIN2K, I assume) and you'll be able to download the latest 'Platform Kit' in either ISO or ZIP format. ISO is an attractive alternative since you can burn a CD directly with it but it's a 78MB download.
Hope this helps.
Roger
Roger
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тАО11-22-2003 02:21 AM
тАО11-22-2003 02:21 AM
Re: EVA3000 not visible on Management Appliance
"The basic license must be tied to the WWN. This is done using the License Fulfillment Process. You will receive an Authorization ID on a License Key Retrieval Instruction Sheet. You will provide the Authorization ID and the WWN to the license fulfillment Web site. The license fulfillment Web site will then generate and send back a license key. This license key ties the WWN to the license. When this license key is entered into the HSV Element Manager, it unlocks VCS on both controllers, and you can begin using your storage system."
If you don't have internet access there is a manual procedure available to retrieve the license key.
By the way, the Platform Kit I referred to in my other post is very recent (Oct. 2003).
Roger
Roger
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тАО11-22-2003 02:26 AM
тАО11-22-2003 02:26 AM
Re: EVA3000 not visible on Management Appliance
I have Windows 2000 and I've got the platform kit too in the shipment.
But I believe that without even any Server hooked on the SAN, we should be able to configure EVA3000 like Disk Group, Virtual Disks etc. etc. Only when it comes to presenting the Virtual disks to hosts, that we need hosts and platform kits.
My basic question is that MA should discover EVA3000, which it is not doing.
thanks
Piyush
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тАО11-22-2003 07:46 PM
тАО11-22-2003 07:46 PM
Re: EVA3000 not visible on Management Appliance
Is there any SSU command with which I can query the EVA and see if it can be reached.
thanks
Piyush
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тАО11-23-2003 05:40 AM
тАО11-23-2003 05:40 AM
Re: EVA3000 not visible on Management Appliance
Have you tried contacting HP. As far as I know, you're eligible for free installation support with an EVA3000.
Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Syria, and Yemen - all products except enterprise
+971 4 8838454
Saturday to Thursday
9A.M-7 P.M UAE Time
arabic and english
See: http://welcome.hp.com/country/me/eng/contact_us.html
for more HP contact info.
HTH
Roger
Roger
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тАО11-30-2003 06:09 AM
тАО11-30-2003 06:09 AM
Re: EVA3000 not visible on Management Appliance
Thanks Any Way
Piyush
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тАО11-30-2003 02:06 PM
тАО11-30-2003 02:06 PM
Re: EVA3000 not visible on Management Appliance
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тАО11-30-2003 09:24 PM
тАО11-30-2003 09:24 PM
Re: EVA3000 not visible on Management Appliance
You should be able to see the EVA without any license. Check the connections from the EVA to the fabric and from the Appliance to the fabric.
Logon to the switch and do a "switchshow".
Can you see WWN from the Controller ports on the EVA? Can you see the WWN of you FCAs in the Appliance?
It might be necessary to set the port speed to 1 GB/sec on the ports which the Appliance connects to in the fabric. The FCAs in the Appliance is only 1 GB/sec.
Hope this helps!
Regards,
David