EVA4100 "service hung on starting"

[daanj]

Hi.
I have EVA4100 with the problem with CV. After server restart CV service hungs on "starting".
In Event Viewer->System there is a red x with "The HP Command View EVA service hung on starting". All start, stop, etc buttons are gray.

When clicking on CV shortcut there is a login screen but after entering credentials it show only frame of CV screen and nothing more happen.

Any ideas how to fix it? It worked before restart :|

Regards
Daniel

[Johan Guldmyr]

What version of CV are you using?

Does another reboot help?

Have you done any upgrades? Like HBA driver etc updates?

[daanj]

CV ver 7
Reboot does not help. Service is in permanent "starting" status.
Nothing was changed recently, just stopped working

[BBouldin]

CV 7 is really old and is inactive from a support standpoint. You should upgrade to the latest version which is CV 9.3. You can find it here: https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=CommandViewEVA9.3