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12-24-2013 08:18 AM
12-24-2013 08:18 AM
EVA4400 both controllers halted
Hi, i have an EVA4400 (HSV300) with 4 expansion shelves, that has been working flawlessly for some time, but today when i went to boot it up, it failed to do so and spat out the following stream in the "last controller fault" logs
Controller 1:
Fault sequence number is 0
Termination code is 0x403047f
0x20378c1c
0x4de011f
0x1020
0x0
0x29000
0x20378b9c
0x20dbcd80
0x38f13cb0
0x21fd1254
0x21078014
0x28180225
0x402
0x0
0xbcfda000
0x0
0x0
0x0
0x38f13cb0
0x0
0x0
0xffffffff
0x2
0x402
0x101
0x38f11b44
0x0
0x19000
0x2a
0x2a
0x21fd1288
0x2
Fault history:-
Fault sequence number is 193
Termination code is 0x4de011f
0x1020
0x0
0x29000
0x20378b9c
0x20dbcd80
0x38f13cb0
0x21fd1254
0x21078014
0x28180225
0x402
0x0
0xbcfde000
0x0
0x0
0x0
0x38f13cb0
0x0
0x0
0xffffffff
0x2
0x402
0x101
0x38f11b44
0x0
0x19000
0x2a
0x2a
0x21fd1288
0x2
0x0
0x101c
Fault sequence number is 194
Termination code is 0x4de011f
0x1020
0x0
0x29000
0x20378b9c
0x20dbcd80
0x38f13cb0
0x21fd1254
0x21078014
0x28180225
0x402
0x0
0xbcfda000
0x0
0x0
0x0
0x38f13cb0
0x0
0x0
0xffffffff
0x2
0x402
0x101
0x38f11b44
0x0
0x19000
0x2a
0x2a
0x21fd1288
0x2
0x0
0x101c
Fault sequence number is 189
Termination code is 0xb080100
Fault sequence number is 190
Termination code is 0x4e3096a
0xb
0x52b9550c
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
Fault sequence number is 191
Termination code is 0x47b0022
0xf
0x0
Fault sequence number is 192
Termination code is 0x4de011f
0x1020
0x0
0x29000
0x20378b9c
0x20dbcd80
0x38f13cb0
0x21fd1254
0x21078014
0x28180225
0x402
0x0
0xbcfd0000
0x0
0x0
0x0
0x38f13cb0
0x0
0x0
0xffffffff
0x2
0x402
0x101
0x38f11b44
0x0
0x19000
0x2a
0x2a
0x21fd1288
0x2
0x0
0x101c
Controller 2:
Fault sequence number is 0
Termination code is 0x403047f
0x20378c1c
0x4de011f
0x1020
0x0
0x29000
0x20378b9c
0x20dbcd80
0x38f13cb0
0x21fd1254
0x21078014
0x28180225
0x402
0x0
0xbcfcc000
0x0
0x0
0x0
0x38f13cb0
0x0
0x0
0xffffffff
0x2
0x402
0x101
0x38f11b44
0x0
0x19000
0x2a
0x2a
0x21fd1288
0x2
Fault history:-
Fault sequence number is 125
Termination code is 0x4de011f
0x1020
0x0
0x29000
0x20378b9c
0x20dbcd80
0x38f13cb0
0x21fd1254
0x21078014
0x28180225
0x402
0x0
0xbcfd2000
0x0
0x0
0x0
0x38f13cb0
0x0
0x0
0xffffffff
0x2
0x402
0x101
0x38f11b44
0x0
0x19000
0x2a
0x2a
0x21fd1288
0x2
0x0
0x101c
Fault sequence number is 126
Termination code is 0x4de011f
0x1020
0x0
0x29000
0x20378b9c
0x20dbcd80
0x38f13cb0
0x21fd1254
0x21078014
0x28180225
0x402
0x0
0xbcfcc000
0x0
0x0
0x0
0x38f13cb0
0x0
0x0
0xffffffff
0x2
0x402
0x101
0x38f11b44
0x0
0x19000
0x2a
0x2a
0x21fd1288
0x2
0x0
0x101c
Fault sequence number is 121
Termination code is 0x4de011f
0x1020
0x0
0x29000
0x20378b9c
0x20dbcd80
0x38f13cb0
0x21fd1254
0x21078014
0x28180225
0x402
0x0
0xbcfdc000
0x0
0x0
0x0
0x38f13cb0
0x0
0x0
0xffffffff
0x2
0x402
0x101
0x38f11b44
0x0
0x19000
0x2a
0x2a
0x21fd1288
0x2
0x0
0x101c
Fault sequence number is 122
Termination code is 0x4e2096a
0x2
0x52b2d31b
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
Fault sequence number is 123
Termination code is 0x478393f
0x400
0x0
0x0
0x4e2096a
0x4de011f
0x4de011f
0x4e2096a
0x4de011f
0x403047f
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
0x0
Fault sequence number is 124
Termination code is 0x4de011f
0x1020
0x0
0x29000
0x20378b9c
0x20dbcd80
0x38f13cb0
0x21fd1254
0x21078014
0x28180225
0x402
0x0
0xbcfd0000
0x0
0x0
0x0
0x38f13cb0
0x0
0x0
0xffffffff
0x2
0x402
0x101
0x38f11b44
0x0
0x19000
0x2a
0x2a
0x21fd1288
0x2
0x0
0x101c
If anyone can make any sense of this, please let me know. I should add that my shelf ID's go like this: 01, 02, 12, 03 in that order. I can't find a way to set them to anything else, but not sure that that is causing this since it's worked fine forever until now :(
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12-26-2013 12:41 PM
12-26-2013 12:41 PM
Re: EVA4400 both controllers halted
I've taken the system down to a minimal configuration, just 1 disk shelf attached with 8 disks installed, still no luck on getting either controller to boot. A thought i had was that one of my 8 system disks has failed, but all the LEDs are green so that seems unlikely. Would uninitializing the system from the management module do anything? Would i be able to re-initialize it afterwards? I don't have the WWNs or checksums for this system.