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Disk Enclosures
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EVA5000: Improper Protocol Error

Regular Advisor

EVA5000: Improper Protocol Error

Hi All,
I am noticing the following error in the command view controller event log.EVA5000 is in 2C12D configuration.
"""A physical disk drive is using an improper protocol to attempt communication with an Drive Enclosure Environmental Monitoring Unit.
Corrective action code: 9c"""


"""The retry count for a task assigned to a Drive Enclosure Environmental Monitoring Unit has been exhausted.
Corrective action code: 00 """"""

I think that the disk might be about to fail or is there anything else we need to check.

Occasional Advisor

Re: EVA5000: Improper Protocol Error

Can u tell the assembly part no of the EMU in the affected disk enclosure