Fail to Create Snapshot

[Keynes Lee]

I tried that, but nothing occurred. It still using the original controller.

Seems there is some problem with Command View.

I'll keep try that. Thanks for your help

[IBaltay]

ok, but did you save it pls? Because otherwise it stayed as it was

[IBaltay]

hi, here is the rsm 4.0 doc page:
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual〈=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18964&prodSeriesId=471572

maybe u can have a look into the admin guide
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c01376123/c01376123.pdf
and look/analyze the logs
and there are also some troubleshooting tips there:

also in the user guide
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c01491168/c01491168.pdf
there are some troubleshooting ideas e.g trace log, etc.