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HP MSA 2040 Dual SAN Controller degraded error

BANNIE_UCS
Occasional Contributor

HP MSA 2040 Dual SAN Controller degraded error

Hi Experts, Good day! need your help I'm having a trouble on my client's MSA 2040 Storage on SMU overview. There's a error indicating that my Controller B is down. So I ordered parts from support and the next day I replaced the controller B but is still having the same error. So I try to trouble shoot by resetting the I/O module. but I still having the same error. Then I transfer the Controller B to A. When I connect to the SMU controller B which I put in Controller A slot was working and the Controller A that i put on Slot B is down. Would you please help me on this. Regards, Bannie

 

 

P.S. This thread has been moevd from General to Disk arrays. - Hp Forum Moderator

1 REPLY
Zsal
HPE Pro

Re: HP MSA 2040 Dual SAN Controller degraded error

Since the issue follows slot B, it appears the chassis needs to be replaced. 

 

Hope this helps!

Regards

Zsal