Host Discovery error message when trying to discovery host for first time.

[Dan Hoyt]

I installed the host agent on 7 servers but can only discovery 3 of them. I either recieve one of the two messages below for each server:

HostAgentCollectorThread::remoteInterfacesAvailable() Failure connecting: Reason = REFUSED AUTHENTICATION - dbqdbprd.prod.tsh.mis.somecompany.com/192.168.222.202

HostAgentCollectorThread::remoteInterfacesAvailable() Failed to communicate to the Host, Host Agent, or getServerProperties - 192.168.216.26

The first message doesn't make much since because I entered IP address 192.168.216.7 and it found a diffrent subnet.

The second one doesn't make since either. I can ping the hosts from the Command View workstation.

This is an XP512 discovering HP-UX 11.11 hosts.

Any ideas are welcome.

[Dan Hoyt]

I figured it out.
Within the /opt/sanmgr/hostagent/config directory there were a few files that were incorrect:
access.dat (IP of CV workstation)
commIpAddr.txt (IP of host)