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How to determine what disk is failing on a MSA1000

Louann Duchemin
Regular Advisor

How to determine what disk is failing on a MSA1000

I have a raidset configuration on an MSA1000. There is a disk within this raidset that is failing, but I can not determine which one it might be. Because this disk is not failing gracefully, it is causing the this reaidset and another to go into a mount/verify state. Attached you will find the unit inquestion on the MSA1000 and the diagnostic report showing the error message for this set. Based on this error report can you tell me what disk is actually failing?

Thank you for any assistance you can provide.
6 REPLIES
Diego Castelli
Trusted Contributor

Re: How to determine what disk is failing on a MSA1000

Look at the MSA1000 CLI reference Guide, connect via CLI to collect the logs,
post those LOGS here, please.


P.S. i think the command should be:
show tech_support

Bye!
Diego C.

MS MCSA Server 2003

HP Accredited Integration Specialist
Louann Duchemin
Regular Advisor

Re: How to determine what disk is failing on a MSA1000

The command show tech_support does not provide any logs. They are currently at firmware version 4.32 on these controllers.

Thank you for any assistance you can provide.
Shrivastava Nitin
Occasional Advisor

Re: How to determine what disk is failing on a MSA1000

Hi Louann,

have you tried Array Diagnostic Utility ?
That is a good tool in such scenarios.

marsh_1
Honored Contributor

Re: How to determine what disk is failing on a MSA1000

hi,

how often do you get these errors ? do they show up as device errors in vms ? has anything changed recently ? are there any errors showing up on your switch ports ?

Diego Castelli
Trusted Contributor

Re: How to determine what disk is failing on a MSA1000

please: find the CLI reference guide and collect the logs.

I think this could be the only way to be 100% sure...
Diego C.

MS MCSA Server 2003

HP Accredited Integration Specialist
Louann Duchemin
Regular Advisor

Re: How to determine what disk is failing on a MSA1000

It would appear that this site has and continues to have power issues. I'm going to go ahead and close this out.

Thank you all for your input.