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10-11-2011 08:30 PM
10-11-2011 08:30 PM
I bught a storage EVA3000 and I doest have WWN and Ckecksum label
I bught a storage EVA3000 and it is asking for the WWN and Ckecksum.
The former owner got it from another person and no one can find the WWN and Checksum
How do I get these number if I dont have the label ??
Thank You
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10-11-2011 09:46 PM
10-11-2011 09:46 PM
Re: I bught a storage EVA3000 and I doest have WWN and Ckecksum label
I wonder if HP support can get them for you? But I suppose you'd have to pay to even get to speak with HP Support. Maybe the licensing team can help you out? https://webware.hp.com
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10-12-2011 06:02 AM
10-12-2011 06:02 AM
Re: I bught a storage EVA3000 and I doest have WWN and Ckecksum label
ok, but i suppose I'm not the first person who has had this problem, perhaps somebody can help me solve this? I got to know that using a serial cable (modem null) I might get the data from the controller... is that possible?
thx
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10-12-2011 07:00 AM
10-12-2011 07:00 AM
Re: I bught a storage EVA3000 and I doest have WWN and Ckecksum label
Have you looked in the /fieldservicepage ? Maybe there's something useful there.
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10-13-2011 08:19 PM
10-13-2011 08:19 PM
Re: I bught a storage EVA3000 and I doest have WWN and Ckecksum label
hi, I haven't tried the cable yet because i don't have it, but i'm still looking into it. I couldn't find any info related to fieldservicepage. I'm really sad about my situation
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10-13-2011 10:05 PM
10-13-2011 10:05 PM
Re: I bught a storage EVA3000 and I doest have WWN and Ckecksum label
The system is asking for the values because they are no longer stored in the system. Some clever persons put the stickers on the controller chassis, not only inside the rack. You may try to ask HP by providing the serial number (on another sticker ...).
Hope this helps!
Regards
Torsten.
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