IRS 7.0.8.x does not collect EVA4400 events

[andre80]

Good Day

Have discovered that the IRS does not collect the EVA4400 events. if i login to IRS and go to Devices -> Storage then the EVA is listed. "Warranty & Contract" and "Eligible" are marked as ok. "Monitoring & Collections" is marked with a red x.

I already did check the ELMC/wccproxy and did update it to Version 6.4 it did not help. I did already uninstall and reinstall irs/wccproxy but with no other result.

If i check the connection details on the EVA in IRS i can see the follwing information:

Service Name: Storage Configuration Collection

Result: Error

Status Message: No valid connection to: EVA using Protocol: CVProtocol

i checked the configured Credentials and if i manually login into CV, this does work. The only question, is the Default prot in IRS for HP P6000 CV ok?

Any idea how to fix this or where i can find more informations (logfiles)?

thanks in advance

andre

[Torsten.]

Is CV on server or ABM module used?

If on server, this server MUST be eligible too (workaround available).

Is it?

[andre80]

Hi Torsten

Thanks for your feedback. Actually it does work again. what i had to do, under the server (not only the EVA) i had to configure the hp p6000 command view credentials... now it seems to work...

regards

andre