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11-04-2020 07:53 AM
11-04-2020 07:53 AM
MSA 1050 login not working
Hey all!
Can't login to MSA via Web and CLI (prompts for username and password). Username and Password is 100% known, but no go...
Is there a special way to get to the CLI # without logging in? I've connected with the USB / Serial link.
Thanks for any help.
System Version: VE270R001-01
OS Version: VPM270R001-01
MC Version: VXM270R001-01
K
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11-04-2020 10:24 PM
11-04-2020 10:24 PM
Re: MSA 1050 login not working
Hello,
HPE MSA Storage - How to Reset Lost Passwords on MSA 2000 Series G1 and G2 Models
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-a00046344en_us
HPE MSA 2040 SAN Storage - Connecting to the Controller CLI Port
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03820027
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee
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11-05-2020 06:05 AM
11-05-2020 06:05 AM
Re: MSA 1050 login not working
Hi
I don't know if this works but you might try
For you to reset the password from STORAGE P2000 G3. Access the STORAGE with USB cable using an emulator (putty).
User: restoredefaults
pass: MACADDRESS ==> first check the MACADDRESS of the controller.
Just wait 3 minutes, then you can access again with
user: manage
pass: !manage
if you have support contract HPE can reset your password.
Regards
Give a KUDO if this helps
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11-09-2020 06:31 AM
11-09-2020 06:31 AM
Re: MSA 1050 login not working
Sorry, maybe I wasn't clear. The CLI prompts for a password as well and so I can't get to the enable (#) prompt...
Had to setup another account - This site was broken last week, and apparently my email address isn't associated with my other account. HP you are killing me this month!!
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11-09-2020 06:32 AM
11-09-2020 06:32 AM
Re: MSA 1050 login not working
Bad part is, I don't have access to the current config so resetting it would really not work well (It's also a production unit)...
I'd still like to know why the CLI is prompting for a username / password still and not just the enable (#) prompt.
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