MSA 1050 login not working

[KsLIVER]

Hey all!

Can't login to MSA via Web and CLI (prompts for username and password).  Username and Password is 100% known, but no go...   I've tried all the default usernames and passwords (which weren't changed either).

Is there a special way to get to the CLI # without logging in?  I've connected with the USB / Serial link.

Thanks for any help.

System Version: VE270R001-01
OS Version: VPM270R001-01
MC Version: VXM270R001-01

K

[SanjeevGoyal]

Hello,

HPE MSA Storage - How to Reset Lost Passwords on MSA 2000 Series G1 and G2 Models

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-a00046344en_us

HPE MSA 2040 SAN Storage - Connecting to the Controller CLI Port

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03820027

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

[giladzzz]

Hi

I don't know if this works but you might try

For you to reset the password from STORAGE P2000 G3. Access the STORAGE with USB cable using an emulator (putty).

User: restoredefaults
pass: MACADDRESS ==> first check the MACADDRESS of the controller.

Just wait 3 minutes, then you can access again with

user: manage
pass: !manage

if you have support contract HPE can reset your password.

Regards

Give a KUDO if this helps

[KsLIVER1]

Sorry, maybe I wasn't clear.  The CLI prompts for a password as well and so I can't get to the enable (#) prompt...

Had to setup another account - This site was broken last week, and apparently my email address isn't associated with my other account.  HP you are killing me this month!!

[KsLIVER1]

Bad part is, I don't have access to the current config so resetting it would really not work well (It's also a production unit)...

I'd still like to know why the CLI is prompting for a username / password still and not just the enable (#) prompt.