MSA 2212fc changes its date

[Laura Bright]

Anyone have any issues with their MSA2000 changing its own date/time. Ours changed its date back to March, 1976.

[marsh_1]

hi,

must admit not seen that one ! as always are you current with firmware ?

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3687125&prodTypeId=12169&prodSeriesId=3687115&swLang=13&taskId=135&swEnvOID=1005

[Laura Bright]

We are checking out the firmware, might be a release behind. Will update this if firmware is the issue.

[John Kufrovich]

Do you have NTP setup on the storage box?

jk

[Laura Bright]

Yes, we set up NTP on the set date/time page. But let me ask you, when you go back to this page, it doesn't keep the NTP server in the field. Is this normal?

[Uwe Zessin]

Sounds like a bad battery on the controller module.

[Laura Bright]

We are not seeing any events in the logs to indicate a battery problem. Are you aware of any LEDs on the controller that might give us a hint of this is the case?