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MSA1000 ACU problems on SuSE 9 64 bit x86

Chris Garrett_2
Occasional Visitor

MSA1000 ACU problems on SuSE 9 64 bit x86

I'm having a strange problem with and MSA1000 connected to a DL385G2 running SuSE 9, 64 bit.

The HBAs are the Qlogic based FC1142; the MSA1000 is directly connected to the HBAs, with no hub or switch. Controller firmware is version 4.48 (active/passive).

If I boot the ACU-XE cd, version 7.67, I'm able to configure the controller, RAID and logical drives without a problem.

However if I install ACU-XE on the OS, I'm unable to save the configuration. An error is returned to the browser that states:"The current array controller cannot be configured with this program. The controller did not respond correctly to configuration commands."

(See also attached screendump)

The ACU version that is installed is; the Qlogic drivers being used are those from the ACU-XE CD version 7.67.

Any ideas?

Rajiv Kulkarni
Valued Contributor

Re: MSA1000 ACU problems on SuSE 9 64 bit x86


This could be due to the version of the Storage Agents installed on the server,

try to restart the storage agents,

/etc/init.d/cmastor restart,

Please look for newer or updated versions of Storage Agents on the HP Software and drivers page.

Thanks & Regards
Rajiv Kulkarni