MSA1000 Active/Active 7.00 Controller offline after enable write cache

[Casey Rayman]

If I leave cache set to 100% read 0% write our MSA runs without any noticeable problems for weeks(I only did the upgrade 6 weeks ago). If I change the cache to 90% read/10% write problems start. Within a day there will be a path failover and (so far) the Right controller will "reboot". The only way I have found to restore the controller connection is a disable/remove/re-insert(this may be by design).

Has anyone ever heard of this before? Could it be a cache module problem even though everything seems fine with 100% read cache?

[John Kufrovich]

Casey, Can you provide a show tech_support from the MSA cli.

[Casey Rayman]

My apologies, I thought I attached this log as a text file to the initial post. This was taken right after re-inserting the controller after an outage.


MSA1000 is booting up. Please wait ...
................................................................................
....................-
Boot up is complete.

* MSA1000 Command Line Interface *

CLI-1> show tech_support

CLI-1> show version -all
MSA1000 Firmware Revision: 7.00b1500 (USZ041101N)
Build Time: 2007-01-24 16:13:17
MSA1000 Hardware Revision: 7 [AutoRev: 0x010000]
Fibre Module AutoRev: 0x000001
Box 1a PROLIANT 4L7I DB Rev: 1.86 (USZ041101N)
Box 1b PROLIANT 4L7I DT Rev: 1.86 (USZ041101N)
Box 2a PROLIANT 4L7E*DB Rev: 2.30 (M0BPLMPX5D)
Box 2b PROLIANT 4L7E*DT Rev: CP20 (M0BPLMPX5D)

Disk Drives:
B T L BOX BAY GB Model Rev. Serial No.
0 0 0 1 1 300.0 COMPAQ BD30088279 HPB2 3KR0YEYT00007608NVNG
0 1 0 1 2 300.0 COMPAQ BD30088279 HPB2 3KR0YEKP00007608J4BB
0 2 0 1 3 300.0 COMPAQ BD3008856C HPB2 AA01P57015KB0527
0 3 0 1 4 146.8 CSC146GB10K REFURBISHED 0101
0 4 0 1 5 146.8 CSC146GB10K REFURBISHED 0101
0 5 0 1 6 36.4 COMPAQ BF03685A35 HPB8 3HX11E1H000073528F52
0 8 0 1 7 36.4 COMPAQ BF036863B9 HPB3 C405T39K
1 0 0 1 8 300.0 COMPAQ BD30088279 HPB2 3KR0VK5P00007608SHHL
1 1 0 1 9 300.0 COMPAQ BD30088279 HPB2 3KR0VHD200007608LGRK
1 2 0 1 10 300.0 COMPAQ BD3008856C HPB2 AA01P57016NM0527
1 3 0 1 11 146.8 CSC146GB10K REFURBISHED 0101
1 4 0 1 12 36.4 COMPAQ BF036863B5 HPB3 A0A1P3501F1H0321
1 5 0 1 13 36.4 COMPAQ BF03688284 HPB3 3KQ0Q2EF00007551XV31
1 8 0 1 14 146.8 COMPAQ BF14689BC5 HPB1 DN01P6C06BVM0649
2 0 0 2 1 36.4 COMPAQ BF03687B54 HPB9 E2087E4K
2 1 0 2 2 36.4 COMPAQ BF03687B54 HPB9 E207VSTK
3 0 0 2 8 36.4 COMPAQ BF03688575 HPB2 ANL3P5A02MVA0541
3 1 0 2 9 36.4 COMPAQ BF03687B54 HPB9 E20899RK
3 8 0 2 14 146.8 COMPAQ BF1468A4CC HPB5 3KN1PD0Q00007645M2R2


CLI-1> show profile
Profile name = Default (Default) Mode value = (00002405)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Legacy Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout selected initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Ignore Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Windows
Type = Standard Mode value = (00002405)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Legacy Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout selected initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Ignore Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Windows (degraded performance)
Type = Standard Mode value = (00003405)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Legacy Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout selected initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = OpenVMS
Type = Standard Mode value = (00003473)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as unavailable on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = VMS shadow style bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Tru64
Type = Standard Mode value = (00003563)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as unavailable on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Linux
Type = Standard Mode value = (000034a7)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Solaris
Type = Standard Mode value = (000034a7)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Netware
Type = Standard Mode value = (000034a7)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = HP
Type = Standard Mode value = (00003ca6)

Mode 0 = Volume Set Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = No Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = XP Storage Array
Type = Standard Mode value = (00003563)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as unavailable on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode


CLI-1> show globals

Global Parameters:
System Name: USZ041101N
Rebuild Priority: high
Expand Priority: high
Surface Delay: 3.0 seconds

Total Cache: 256MB
100% Read Cache: 256MB
0% Write Cache: 0MB

Temperature:
No temperature sensor support.

CLI-1> show acl

ACL is enabled:
Connection WWPN Units
sbc18 10000000-C93980B8 1
sbc15 10000000-C939810A 2
sbc16 10000000-C9398058 0
sbc17b 10000000-C9302769 3, 4
sbc17 10000000-C9395C81 3, 4
Inaccessible Units: None

CLI-1> show connections

Connection Name: sbc18
Host WWNN = 20000000-C93980B8
Host WWPN = 10000000-C93980B8
Profile Name = Windows
Unit Offset = 0
Controller 1 Port 1 Status = Online
Controller 2 Port 1 Status = Offline

Connection Name: sbc17
Host WWNN = 20000000-C9395C81
Host WWPN = 10000000-C9395C81
Profile Name = Windows
Unit Offset = 0
Controller 1 Port 1 Status = Online
Controller 2 Port 1 Status = Offline

Connection Name: sbc16
Host WWNN = 20000000-C9398058
Host WWPN = 10000000-C9398058
Profile Name = Windows
Unit Offset = 0
Controller 1 Port 1 Status = Online
Controller 2 Port 1 Status = Offline

Connection Name: sbc15
Host WWNN = 20000000-C939810A
Host WWPN = 10000000-C939810A
Profile Name = Windows
Unit Offset = 0
Controller 1 Port 1 Status = Online
Controller 2 Port 1 Status = Offline

Connection Name: sbc17b
Host WWNN = 20000000-C9302769
Host WWPN = 10000000-C9302769
Profile Name = Windows
Unit Offset = 0
Controller 1 Port 1 Status = Offline
Controller 2 Port 1 Status = Online

CLI-1> show disks
Disk List: (box,bay) (B:T:L) Size Speed Units
Enclosure 1: SCSI (0:06:00) PROLIANT 4L7I DB1.86
Disk101 (1,01) (0:00:00) 300.0GB 160 MB/s 1, 2
Disk102 (1,02) (0:01:00) 300.0GB 160 MB/s 1, 2
Disk103 (1,03) (0:02:00) 300.0GB 160 MB/s 1, 2
Disk104 (1,04) (0:03:00) 146.8GB 160 MB/s 0
Disk105 (1,05) (0:04:00) 146.8GB 160 MB/s 0
Disk106 (1,06) (0:05:00) 36.4GB 160 MB/s 3
Disk107 (1,07) (0:08:00) 36.4GB 160 MB/s 3
Disk108 (1,08) (1:00:00) 300.0GB 160 MB/s 1, 2
Disk109 (1,09) (1:01:00) 300.0GB 160 MB/s 1, 2
Disk110 (1,10) (1:02:00) 300.0GB 160 MB/s 1, 2
Disk111 (1,11) (1:03:00) 146.8GB 160 MB/s 0
Disk112 (1,12) (1:04:00) 36.4GB 160 MB/s 3
Disk113 (1,13) (1:05:00) 36.4GB 160 MB/s 3
Disk114 (1,14) (1:08:00) 146.8GB 160 MB/s 4
Enclosure 2: SCSI (2:15:00) PROLIANT 4L7E*DB2.30
Disk201 (2,01) (2:00:00) 36.4GB 160 MB/s 3
Disk202 (2,02) (2:01:00) 36.4GB 160 MB/s 3
Disk208 (2,08) (3:00:00) 36.4GB 160 MB/s 3
Disk209 (2,09) (3:01:00) 36.4GB 160 MB/s 3
Disk214 (2,14) (3:08:00) 146.8GB 160 MB/s 4

Notes:
The speed is the currently negotiated speed to the disk. This may
be less than the maximum speed supported by the device due to bus
faults, loss of signal integrity, etc.

CLI-1> show box
Box #2:
SCSI enclosure at bus 2 channel 0 target 15
Firmware ID string: PROLIANT 4L7E*DB
Firmware revision: 2.30
Serial number: M0BPLMPX5D
Environmental Status:
No alert conditions reported

CLI-1> show units

Unit 0:
In PDLA mode, Unit 0 is Lun 1; In VSA mode, Unit 0 is Lun 0.
Unit Identifier :
Device Identifier : 600805F3-000D73C0-A05EF293-9DBE0014
Preferred Path : Controller 1 (this controller)
Cache Status : Disabled
Max Boot Partition: Disabled
Volume Status : VOLUME OK
Parity Init Status: Complete
3 Data Disk(s) used by lun 0:
Disk104: Box 1, Bay 04, (B:T:L 0:03:00)
Disk105: Box 1, Bay 05, (B:T:L 0:04:00)
Disk111: Box 1, Bay 11, (B:T:L 1:03:00)
Spare Disk(s) used by lun 0:
No spare drive is designated.
Logical Volume Raid Level: DISTRIBUTED PARITY FAULT TOLERANCE (RAID 5)
stripe_size=16kB
Logical Volume Capacity : 280,025MB

Unit 1:
In PDLA mode, Unit 1 is Lun 2; In VSA mode, Unit 1 is Lun 1.
Unit Identifier :
Device Identifier : 600805F3-000D73C0-A2CF575E-9D520010
Preferred Path : Controller 1 (this controller)
Cache Status : Disabled
Max Boot Partition: Disabled
Volume Status : VOLUME OK
Parity Init Status: Complete
6 Data Disk(s) used by lun 1:
Disk101: Box 1, Bay 01, (B:T:L 0:00:00)
Disk102: Box 1, Bay 02, (B:T:L 0:01:00)
Disk103: Box 1, Bay 03, (B:T:L 0:02:00)
Disk108: Box 1, Bay 08, (B:T:L 1:00:00)
Disk109: Box 1, Bay 09, (B:T:L 1:01:00)
Disk110: Box 1, Bay 10, (B:T:L 1:02:00)
Spare Disk(s) used by lun 1:
No spare drive is designated.
Logical Volume Raid Level: DISTRIBUTED PARITY FAULT TOLERANCE (RAID 5)
stripe_size=16kB
Logical Volume Capacity : 713,707MB

Unit 2:
In PDLA mode, Unit 2 is Lun 3; In VSA mode, Unit 2 is Lun 2.
Unit Identifier :
Device Identifier : 600805F3-000D73C0-AD4F6776-459B0011
Preferred Path : Controller 1 (this controller)
Cache Status : Disabled
Max Boot Partition: Disabled
Volume Status : VOLUME OK
Parity Init Status: Complete
6 Data Disk(s) used by lun 2:
Disk101: Box 1, Bay 01, (B:T:L 0:00:00)
Disk102: Box 1, Bay 02, (B:T:L 0:01:00)
Disk103: Box 1, Bay 03, (B:T:L 0:02:00)
Disk108: Box 1, Bay 08, (B:T:L 1:00:00)
Disk109: Box 1, Bay 09, (B:T:L 1:01:00)
Disk110: Box 1, Bay 10, (B:T:L 1:02:00)
Spare Disk(s) used by lun 2:
No spare drive is designated.
Logical Volume Raid Level: DISTRIBUTED PARITY FAULT TOLERANCE (RAID 5)
stripe_size=16kB
Logical Volume Capacity : 716,800MB

Unit 3:
In PDLA mode, Unit 3 is Lun 4; In VSA mode, Unit 3 is Lun 3.
Unit Identifier :
Device Identifier : 600805F3-000D73C0-A98A9FDE-55A90016
Preferred Path : Controller 2 (other controller)
Cache Status : Enabled
Max Boot Partition: Disabled
Volume Status : VOLUME OK
Mirror Init Status: Complete
8 Data Disk(s) used by lun 3:
Disk106: Box 1, Bay 06, (B:T:L 0:05:00)
Disk107: Box 1, Bay 07, (B:T:L 0:08:00)
Disk112: Box 1, Bay 12, (B:T:L 1:04:00)
Disk113: Box 1, Bay 13, (B:T:L 1:05:00)
Disk201: Box 2, Bay 01, (B:T:L 2:00:00)
Disk202: Box 2, Bay 02, (B:T:L 2:01:00)
Disk208: Box 2, Bay 08, (B:T:L 3:00:00)
Disk209: Box 2, Bay 09, (B:T:L 3:01:00)
Spare Disk(s) used by lun 3:
No spare drive is designated.
Logical Volume Raid Level: MIRROR FAULT TOLERANCE (RAID 1)
stripe_size=128kB
Logical Volume Capacity : 138,923MB

Unit 4:
In PDLA mode, Unit 4 is Lun 5; In VSA mode, Unit 4 is Lun 4.
Unit Identifier :
Device Identifier : 600805F3-000D73C0-AB213942-86FC0018
Preferred Path : Controller 1 (this controller)
Cache Status : Enabled
Max Boot Partition: Disabled
Volume Status : VOLUME OK
Mirror Init Status: Complete
2 Data Disk(s) used by lun 4:
Disk114: Box 1, Bay 14, (B:T:L 1:08:00)
Disk214: Box 2, Bay 14, (B:T:L 3:08:00)
Spare Disk(s) used by lun 4:
No spare drive is designated.
Logical Volume Raid Level: MIRROR FAULT TOLERANCE (RAID 1)
stripe_size=128kB
Logical Volume Capacity : 140,010MB

CLI-1> show this_controller
Controller 1 (right controller):
MSA1000(c) Hewlett-Packard P56350A9IMT09Q Version 7.00 Build 1500 Hardware 7
Build Time: 2007-01-24 16:13:17
Integrated Enclosure.
Controller Identifier:
NODE_ID = 500805F3-000D73C0
SCSI_VERSION = SCSI-3
Supported Redundancy Mode: Active/Standby Asym-Active/Active
Current Redundancy Mode: Asym-Active/Active
Device Port SCSI address 6
Terminal speed for the CLI is set to 19200.
Host Port_1:
REPORTED PORT_ID 500805F3-000D73C1
PORT_1_TOPOLOGY = F_Port
Cache:
256 megabyte read cache 0 megabyte write cache Version 2
Cache is GOOD, and Cache is enabled.
No unflushed data in cache
Batteries are enabled
Module #1 is fully charged and turned on.
Controller Up Time:
0 Days 00 Hours 01 Minutes 23 Seconds
Health:
Surface Scan: Complete.
Rebuild Status: Complete.
Expansion: Complete.

CLI-1> show other_controller
Controller 2 (left controller):
MSA1000(c) Hewlett-Packard PB9840TX3U305P Version 7.00 Build 1500 Hardware A
Build Time: 2007-01-24 16:13:17
Integrated Enclosure.
Controller Identifier:
NODE_ID = 500805F3-000D73C0
SCSI_VERSION = SCSI-3
Supported Redundancy Mode: Active/Standby Asym-Active/Active
Current Redundancy Mode: Asym-Active/Active
Device Port SCSI address 7
Terminal speed for the CLI is set to 19200.
Host Port_1:
REPORTED PORT_ID 500805F3-000D73C9
PORT_1_TOPOLOGY = F_Port
Cache:
256 megabyte read cache 0 megabyte write cache Version 2
Cache is GOOD, and Cache is enabled.
No unflushed data in cache
Batteries are disabled
Module #1 is fully charged and turned off.
Controller Up Time:
34 Days 00 Hours 43 Minutes 00 Seconds
Health:
Surface Scan: Complete.
Rebuild Status: Complete.
Expansion: Complete.

CLI-1> show eventlog
TIME CLASS SUB DETL MESSAGE
0d 00:00:05.6 0006 0000 0000 Redundant operation state change.


CLI-1> show preferred_path

Controller 1 (this_controller) is the current optimal path for these units:
0,1,2,4
Controller 2 (other_controller) is the current optimal path for these units:
3
Implicit (automatic load-based) LUN ownership changes are currently DISABLED.
Controller 1 (this_controller) is the explicit power-up path for these units:
0,1,2,4
Controller 2 (other_controller) is the explicit power-up path for these units:
3

CLI-1> show auto_path_change

Implicit (automatic load-based) LUN ownership changes are currently DISABLED.

[Branislav Kopun]

Hi,
Where did you find this firmware. I know that it exist, but I can't find link to download them. Can you put me this link?

[Víctor Cespón]

Hi Branislav, the firmware for the MSA1000 now is the same than for the MSA1500. If you look at the support_show above, it says: Firmware Revision: 7.00b1500
Search in hp.com for downloads for the MSA1500.

[Branislav Kopun]

Thanks.

I used this firmware, but I was not sure if was the right one.