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тАО11-20-2005 03:44 AM
тАО11-20-2005 03:44 AM
Re: MSA1000 temperature overheat
One of our customer regullary gets overheat warning.
Can HP Partner get such engineering notes or they internal to HP only?
Thank you!
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тАО11-22-2005 09:38 PM
тАО11-22-2005 09:38 PM
Re: MSA1000 temperature overheat
I have got this error again and pulled the supply out of the MSA, it quotes "A1" on the HP sticker.
I forgot to use the cli command though.
One of the two cluster nodes hung when booting to the windows GUI.
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тАО11-23-2005 01:34 AM
тАО11-23-2005 01:34 AM
Re: MSA1000 temperature overheat
Verify the rev on the other supplies. I would call HP support, they will replace the Power Supply.
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тАО11-23-2005 01:51 AM
тАО11-23-2005 01:51 AM
Re: MSA1000 temperature overheat
I have done the show global and the PSU1 is reading as 202 degrees celsius.
The other is ok at 22 degrees.
I have yet to call HP Support as I have another MSA1000 that I can swap parts.
This problem seems to have shutdown the Array though as I cannot access any partitions configured.
Thanks for your help.
Carl
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тАО11-23-2005 02:17 AM
тАО11-23-2005 02:17 AM
Re: MSA1000 temperature overheat
Carl, don't hesitate to request replacement of the A1 supply.
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тАО11-23-2005 03:06 AM
тАО11-23-2005 03:06 AM
Re: MSA1000 temperature overheat
Many thanks for all your instruction.
I'm going to call HP when I get a spare minute.
I swapped the two PSU's with others I had boxed up and the new one's are revision D4.
They are working fine so far.
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тАО12-02-2005 12:41 AM
тАО12-02-2005 12:41 AM
Re: MSA1000 temperature overheat
Thanks for all your help I finally managed to get HP to ship me two new PSU's.
Though that was a week ago and nothing has turned up yet.
Regards
Carl
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