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MSA2012fc web management problem

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TadasK
Occasional Contributor

MSA2012fc web management problem

We have a MSA2012fc dual controller array. Its updated to the latest firmware (J202R10-03) and there are no apparent errors in the logs on it.

 

There is a problem that we can't use the Web UI for management - when you try to change any setting, you get a message:

Request failed because configuration has changed - Please wait 10 seconds and retry request (Config Change Error). "3"

You can wait all you want, try to restart the controllers (both RAID and management) - the problem persists.

 

We can make changes through the CLI, but its not very convenient...

4 REPLIES
Johan Guldmyr
Honored Contributor

Re: MSA2012fc web management problem

Even through both controllers IP?

TadasK
Occasional Contributor

Re: MSA2012fc web management problem

Yes, the problem is for both IPs

Johan Guldmyr
Honored Contributor

Re: MSA2012fc web management problem

Ok. What about in the debug logs? (are in the store.logs) maybe something is put there after you try to change something?
TadasK
Occasional Contributor
Solution

Re: MSA2012fc web management problem

Found out what the problem was: after restoring to default settings, the topology is changed to loop. The host links are going up/down every second (currently its connected directly to a host and not all ports are used).

After changeing all the topology settings to point-to-point, we can now use web management.