Disk Enclosures
cancel
Showing results for 
Search instead for 
Did you mean: 

MSA30 Failed disk but all lights are green

SOLVED
Go to solution
EU-Admins-UNIX
Regular Advisor

MSA30 Failed disk but all lights are green

Hi

 

We have an MSA30 at a remote site, fully populated with 14 300GB drives.

 

Our on-site guy confirms, with a photo, that all 14 drives are lit green, whereas when i interrogate the array using

 

sautil /dev/ciss0 I get the attached, which clearly shows the failed disk and the active spare.

 

Is there anyway of identifying which disk has failed to our operator?

 

I attach a photo of the unit taken after I ID'd the failure.

 

Regards

 

Tariq

3 REPLIES
Torsten.
Acclaimed Contributor

Re: MSA30 Failed disk but all lights are green

disk in slot 10 is shown as failed.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
EU-Admins-UNIX
Regular Advisor

Re: MSA30 Failed disk but all lights are green

Thanks Torsten.  Counting from the left then, is that the 10th one?

 

Also, why would the green light be on?

 

Regards

 

 

Tariq

Torsten.
Acclaimed Contributor
Solution

Re: MSA30 Failed disk but all lights are green

The output you posted is showing 2 channels, so I assume you have either a 2 port or even a 4 port I/O mudule installed, this means 2 internal busses inside the MSA30.

Bus B ID 4 is slot bay 12, counted from 1 from the left.

(sorry, 10 was a typo, but the attachment font size is very small too ...).

The LEDs could be a controller (firmware) problem - maybe.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!