Email Subscription Notifications Suspended Temporarily
We are in the process of making navigation in the Servers and Operating Systems forums simpler and more direct. While doing this, we have to temporarily suspend email notifications for subscriptions. If you are subscribed to one or more discussion boards or blogs in the community, please check them daily to see new content. Notifications will be turned back on in a few days. We apologize for any inconvenience this may cause. Thanks, Warren_Admin
Disk Enclosures
cancel
Showing results for 
Search instead for 
Did you mean: 

Monitoring alarms on XPxxx

SOLVED
Go to solution
pakito56
Occasional Advisor

Monitoring alarms on XPxxx

Hi all,

A customer doesn't want to use the modem connection to send alarms to HP support center. Is there is another way to collect alarms and send mail or SMS to the system manager, or to collect the alarms using SIM?

Thanks.
12 REPLIES
Jan Soska
Honored Contributor
Solution

Re: Monitoring alarms on XPxxx

Hello,
I've heard HP now supports XP monitoring via common internet connection - HP SIM + IRSA + module for XP, like on EVA's for exaple.

Jan
pakito56
Occasional Advisor

Re: Monitoring alarms on XPxxx

Hi,

does somebody has more infos?

thanks.
Jan Soska
Honored Contributor

Re: Monitoring alarms on XPxxx

I think it really works - I saw XP module in our HP SIM, but we have only EVA's.

Does your customer use HP SIM?

Jan
pakito56
Occasional Advisor

Re: Monitoring alarms on XPxxx

Yes.

Jan Soska
Honored Contributor

Re: Monitoring alarms on XPxxx

OK, then go IRSA if not in place already and XP module...

Jan
Bulent ILIMAN
Trusted Contributor

Re: Monitoring alarms on XPxxx

You need IRS-Advanced Edition to run C-Track over internet,

http://h18000.www1.hp.com/products/quickspecs/13265_div/13265_div.HTML

It needs a Proliant G6 or higher X86 server under contract with hp,
Software is Free.
pakito56
Occasional Advisor

Re: Monitoring alarms on XPxxx

Hi,

What do you mean by "contract under HP"?

Thanks.
Bulent ILIMAN
Trusted Contributor

Re: Monitoring alarms on XPxxx

I mean not only the XP but the server which hosts the IRS-Advanced must have a valid contract with HP also.
Torsten.
Acclaimed Contributor

Re: Monitoring alarms on XPxxx

Basically the SVP inside the XP sent (SIM) messages to the HPSIM server and is using the transport mechanism of HPSIM+IRSA to transfer them to HP support over internet.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
pakito56
Occasional Advisor

Re: Monitoring alarms on XPxxx

Hi,

Do you have more documentation about the link between c-track and SIM?

Thanks.
Torsten.
Acclaimed Contributor

Re: Monitoring alarms on XPxxx

IIRC the xp array owners guide has a chapter about this topic.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Torsten.
Acclaimed Contributor

Re: Monitoring alarms on XPxxx

Since you as a user are not allowed to access the SVP directly, there are probably no detailed instructions about c-track on the web. Consider to ask HP support.

Note: Messages are sent to HP via HPSIM, but they dont appear in HPSIM. You may use SNMP traps or command view notifications.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!