P400 FW 7.22 still needs update

[Michael Hoberg]

Hello,

we have a few DL380G5 in use and some of them (about 20) are reporting that a Firmware Update of the Raid Controller is needed but it's already Version 7.22...

Has somebody also discovered this problem and got a solution for us?

Thank you very much :)

[Torsten.]

I cannot remember that I have seen such message the controller itself needs an upgrade - but

I remember very well messages during boot when the controller says the connected DISKS need an firmware update!

Can you share the exact message?

[EDIT]:

I have seen such messages reported from old versions of ADU, but this does not appear during boot, only if you use ADU.

[Michael Hoberg]

SLOT SUMMARY:
   Slot Num  Slot Type  Array Controllers and Host Adapters Detected
   --------  ---------  --------------------------------------------
   SLOT 1    PCI-E      Smart Array P400 Controller

SLOT 1 Smart Array P400 Controller ERROR REPORT:

   Controller firmware requires an upgrade.  Please upgrade
   firmware using a ROM Flash Component available on hp.com

---

But controller is still on FW 7.22 :/

[Torsten.]

Does this message appear during POST???

Did you by change recently update the firmware online (without a reboot yet)?

[Michael Hoberg]

Message appears during boot and firmware update has been applied recently and also a few month ago. But we can't get that message to disappear.

[Torsten.]

I remember such message appears in variuos logs?

However, it may depend on the server itself (BIOS version) and connected devices like disk enclosures.
Whoever this message wrote (BIOS, the smartarray, your log generator, etc ...) does not like what he see and "knows" there is something wrong here.

So a screen shot (by using ILO maybe) would be helpful.

If you get this message out of ADU, your version of ADU could be too old. 

It could help to boot the system from

smart firmware DVD version 10

or

SPP 2012.02

and update all the firmware offline.