Email Subscription Notifications Suspended Temporarily
We are in the process of making navigation in the Servers and Operating Systems forums simpler and more direct. While doing this, we have to temporarily suspend email notifications for subscriptions. If you are subscribed to one or more discussion boards or blogs in the community, please check them daily to see new content. Notifications will be turned back on in a few days. We apologize for any inconvenience this may cause. Thanks, Warren_Admin
Disk Enclosures
Showing results for 
Search instead for 
Did you mean: 

P400i Expand array not available

Occasional Contributor

P400i Expand array not available

We have a DL 380 G5 with a P400i array controller, we have just purchased the battery upgrade and cable however even after leaving the battery to charge and rebooting the option to expand still does not appear in the ACU.

I have run a diagnostics report on the P400 and the cache Battery Cound = 0 (0x00)


Am I missing something here?

I can provide the Diagnistic report if required.

Honored Contributor

Re: P400i Expand array not available



Please attach the ACU report here.





How to Say Thank You? Just click the KUDOS!
Occasional Contributor

Re: P400i Expand array not available

No need to worry.  The cable hadn't been connected.  We had the client shutdown the server unplug the cable between the controller & battery and re-attach and on starting the server back up it is now recognising the battery (yay)


FWIW the clincher was the battery count = 0x0 in the Array Diagnostics report, it is now reporting 0x1 & charging.