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RSM presentation ok but no new LUN on host

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Patrice Bourdon
Frequent Advisor

RSM presentation ok but no new LUN on host

Hi, i successfully presented a snapshot with 'presentstoragevolume' onto a windows 2003 SP2 host, i can see that LUN is presented and ok with Command view eva, but i can't see the volume in the host tools (explorer or disk manager), even if i rescan disks... any idea ?

EVA 3000, vcs 3028, RSM 2.1
8 REPLIES
Uwe Zessin
Honored Contributor

Re: RSM presentation ok but no new LUN on host

Did you connect via RDP? At least in the past it was sometimes necessary to restart the tool or log out and -in again.
.
Víctor Cespón
Honored Contributor

Re: RSM presentation ok but no new LUN on host

Did you open Windows device manager to launch "scan for hardware changes"? Refeshing disk manager is not enough.
This way it works in a remote desktop session.

Re: RSM presentation ok but no new LUN on host

Hi Patrice. Are you sure the host and WWN are good on the EVA Host ? So I think you nedd upgrade your RSM to 3.0 or 3.1. So you can also use the 'CreateHostVolume' and the 'MountHostVolume' commands. Have you check if the agent was correctly installed o the target host ?
Loïc, from AntemetA, France
Patrice Bourdon
Frequent Advisor

Re: RSM presentation ok but no new LUN on host

Sorry Carole (and others :) )

but i crashed my rsm server... (and also data protector server, and command view eva server... big surprise...)

i just re-install it and let you know how it works after reinstalling rsm.

thanks

PAt
RCCardoso
Advisor
Solution

Re: RSM presentation ok but no new LUN on host

Hi Patrice

Just it include in your job the following commands adapting the variables to your environment:

DiscoverDiskDevice
MountHostVolume

Regards,

Rafael

Patrice Bourdon
Frequent Advisor

Re: RSM presentation ok but no new LUN on host

Hi, i'm disgusted... :(((

no way to reinstall RSM 2, always an error and if i look at logs, it seems to want to upgrade a previous database (but previous uninstall was clean and no directory stay on disk or registry...).
If i install RSM 3, it's ok but i can't manage SAN volumes (may be cause my Business Copy license is for relesae 2 ?)

All those hours of work for nothing...
any idea appreciated... TIA
Patrice Bourdon
Frequent Advisor

Re: RSM presentation ok but no new LUN on host

hi RCCardoso,

i think it works, the problem is that the time to recognize the disk is long...

thanks
Patrice Bourdon
Frequent Advisor

Re: RSM presentation ok but no new LUN on host

it works just adding discoverdiskdevice in script :)