A quick question. I have an SC10 that may need a firmware update on one or more of the drives. Are the firmware updates still behind the firewall, or are they available for downloading? The person feeding me the data says the current revision is BCU6, (but he's not exactly the brightest crayon in the box, so I'm not sure). Any info would be greatly appreciated. Paul M. (ex-HP out of Cleveland, Oh. Not the end of the world, but you can see it from here.)
Paul, log into ITRC, then go to http://www2.itrc.hp.com/service/patch/mainPage.do , click 'firmware', then select 'disk' and appropriate disk model number (for example, 'ST39103LC'), click to search and you'll get firmware Eugeny
I knew there was a wizard out there with the info I needed. To bad I didn't have this type of forum available when I was doing service calls in cleveland. It would have been so much simpler. . Max Points for both responses. ( I should have included the model numbers, but I'm too lazy to go out to the site and get them.) . Many thanks, oh great and powerfull wizard. . Paul M.
