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SSA 70 Firmware Update Problem
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11-27-2013 12:26 PM
11-27-2013 12:26 PM
SSA 70 Firmware Update Problem
SSA 70 Firmware Update Problem
Hi,
I have a C7000 with a mix of blades in. The Blades are powered off.
I have been trying to use the VSM to update the Firmware on a SSA 70. I'm failing. I get an error
452 A communication failure has occurred in Storage Enclosure at Port:51 Box:1.
We have 2 SSA 70's it happens exactly the same on both chasis.
The chasis has 2 HP 6Gb SAS BL Switchs both using FW 4.10
If I go to the active switch and select update storage enclosure firmware the upload begins and then pretty much immediately quits. I am trying to use
=> switch local show config detail
Switch in Interconnect Bay: 5
Management Software Version: 3.5.5.0
Location: Local
Enclosure Logical ID: 500143801018D190
Domain A Zone Manager State: Ready
Domain B Zone Manager State: Ready
Redundancy State: VSM Active
Physical Removal Needed: No
Reset Needed after Flash: No
SEP Flash Deferred: No
Management IP Address: 10.62.0.45
Hostname: VSM-1CC1DE8B269F
MAC Address: 1c:c1:de:8b:26:9f
SNMP Port: 161
IP Configuration: DHCP - Automatic
Port Count: 8
CPLD Version: 3
Port Splitting Mode: Disabled
Multi-Initiator Mode: Disabled
Part Number: BK763A
Serial Number: TWT114VXXX
SEP Address: 500143801018D191
Firmware Version: 4.10
Product: HP 6G SAS BL SWH
Vendor ID: HP
SEP Address: 500143801018D193
Firmware Version: 4.10
Product: HP 6G SAS BL SWH
Vendor ID: HP
Overall Status: OK
UID LED: OFF
SAS Switch Port: 51(Not Zoned)
Zoning Status: OK
Presence: Present
Attached Device Type: Storage Enclosure
Product ID: SSA 70
Attached Device Firmware Version: 2.68
Enclosure Logical ID: 5001438006D31580
LED Status: Green
Status: OK
SAS Switch Port: 52
Zoning Status: OK
Presence: Present
Attached Device Type: Storage Enclosure
Product ID: D2700 SAS AJ941A
Attached Device Firmware Version: 0146
Enclosure Logical ID: 5001438016B932C0
LED Status: Green
Status: OK
SAS Switch Port: 53(Not Zoned)
Zoning Status: OK
Presence: Absent
LED Status: Off
Status: OK
SAS Switch Port: 54(Not Zoned)
Zoning Status: OK
Presence: Absent
LED Status: Off
Status: OK
SAS Switch Port: 55(Not Zoned)
Zoning Status: OK
Presence: Present
Attached Device Type: Storage Enclosure
Product ID: SSA 70
Attached Device Firmware Version: 2.68
Enclosure Logical ID: 50001C1071540400
LED Status: Green
Status: OK
SAS Switch Port: 56(Not Zoned)
Zoning Status: OK
Presence: Absent
LED Status: Off
Status: OK
SAS Switch Port: 57(Not Zoned)
Zoning Status: OK
Presence: Absent
LED Status: Off
Status: OK
SAS Switch Port: 58(Not Zoned)
Zoning Status: OK
Presence: Absent
LED Status: Off
Status: OK
Storage Enclosure: SSA 70 , PortBox=51:1 (Communication Failure)
Model: SSA 70
Bay Count: 0
Domain A Box: 1
Domain A Port: 51
Connected Expander: Expander 1
Enclosure Logical ID: 5001438006D31580
Zoning Capable: False
Domain A High Performance Connection: In Use
Overall Status: Communication Failure
Temperature Sensors(Items: , Overall Status: )
Fan Bays(Items: , Overall Status: )
Power Supply Bays(Items: , Overall Status: )
Storage Enclosure: HP D2700 Disk Enclosure, PortBox=52:1,62:1 (OK)
Model: D2700 SAS AJ941A
Serial Number: CN8132PXXX
Domain A Vendor ID: HP
Bay Count: 25
Fan Bay Count: 2
Power Supply Bay Count: 2
Temperature Sensor Count: 4
Domain A Box: 1
Domain A Port: 52
Domain B Box: 1
Domain B Port: 62
Domain B Path: 62:1
Connected Expander: Expander 1
Enclosure Logical ID: 5001438016B932C0
Zoning Capable: True
Domain A Firmware Version: 0146
Domain B Firmware Version: 0146
Domain A High Performance Connection: Not in Use
Domain B High Performance Connection: Not in Use
Unit ID (UID) Light: Off
Overall Status: OK
Temperature Sensors(Items: 4, Overall Status: OK)
Location: Sensor 1 Port A temperature sensor(OK, 34C)
Location: Sensor 2 Port B temperature sensor(OK, 35C)
Location: Sensor 3 Midplane temperature sensor(OK, 29C)
Location: Sensor 4 Midplane temperature sensor(OK, 29C)
Fan Bays(Items: 2, Overall Status: OK)
Bay: 1(Occupied, OK, 7940RPM, 40% of Max, Hot Swappable - Yes)
Bay: 2(Occupied, OK, 7670RPM, 40% of Max, Hot Swappable - Yes)
Power Supply Bays(Items: 2, Overall Status: OK)
Bay: 1(Occupied, OK, Hot Swappable - Yes)
Bay: 2(Occupied, OK, Hot Swappable - Yes)
Bay: 1, 52:1:1, Empty, Zoning OK
Bay: 2, 52:1:2, Empty, Zoning OK
Bay: 3, 52:1:3, Empty, Zoning OK
Bay: 4, 52:1:4, Empty, Zoning OK
Bay: 5, 52:1:5, Empty, Zoning OK
Bay: 6, 52:1:6, Empty, Zoning OK
Bay: 7, 52:1:7, Empty, Zoning OK
Bay: 8, 52:1:8, Empty, Zoning OK
Bay: 9, 52:1:9, Empty, Zoning OK
Bay: 10, 52:1:10, Empty, Zoning OK
Bay: 11, 52:1:11, Empty, Zoning OK
Bay: 12, 52:1:12, Empty, Zoning OK
Bay: 13, 52:1:13, Empty, Zoning OK
Bay: 14, 52:1:14, Empty, Zoning OK
Bay: 15, 52:1:15, Empty, Zoning OK
Bay: 16, 52:1:16, Empty, Zoning OK
Bay: 17, 52:1:17, Empty, Zoning OK
Bay: 18, 52:1:18, Empty, Zoning OK
Bay: 19, 52:1:19, Empty, Zoning OK
Bay: 20, 52:1:20, Empty, Zoning OK
Bay: 21, 52:1:21, Empty, Zoning OK
Bay: 22, 52:1:22, Empty, Zoning OK
Bay: 23, 52:1:23, Empty, Zoning OK
Bay: 24, 52:1:24, Empty, Zoning OK
Bay: 25, 52:1:25, Empty, Zoning OK
Storage Enclosure: SSA 70 , PortBox=55:1,65:1 (Communication
Failure)
Model: SSA 70
Bay Count: 0
Domain A Box: 1
Domain A Port: 55
Domain B Box: 1
Domain B Port: 65
Domain B Path: 65:1
Connected Expander: Expander 2
Enclosure Logical ID: 50001C1071540400
Zoning Capable: False
Domain A High Performance Connection: In Use
Domain B High Performance Connection: In Use
Overall Status: Communication Failure
Temperature Sensors(Items: , Overall Status: )
Fan Bays(Items: , Overall Status: )
Power Supply Bays(Items: , Overall Status: )
Any ideas what I'm doing wrong?
Thanks
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11-29-2013 12:32 PM
11-29-2013 12:32 PM
Re: SSA 70 Firmware Update Problem
Re: SSA 70 Firmware Update Problem
Your problem may be due to the "SSA70" controllers you have. I dont think they are compatible in the SAS switch environment. See these posts for more info on a similar problem:
-Bob
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12-03-2013 02:58 PM
12-03-2013 02:58 PM
Re: SSA 70 Firmware Update Problem
Re: SSA 70 Firmware Update Problem
Thanks for your help. It looks like we need updated contollers.
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