- Community Home
- >
- Storage
- >
- Entry Storage Systems
- >
- Disk Enclosures
- >
- URGENT!!! MSA1000 FC Controller not working!
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-27-2004 04:52 AM
тАО04-27-2004 04:52 AM
URGENT!!! MSA1000 FC Controller not working!
We have MSA1000 with 1 FC controller. After MSA boot process everithing is OK /LEDs are green/ except error messages on boot via CLI /see attached file - /.
PROBLEM:
1. We can see WWN of MSA FC controller via SAN SWITCH or HBA
2. LEDs on backplane FC controller, indicating port speed /1G or 2G/ are not online, except status LED /left from FC port/ - GREEN
3. When MSA1000 is booting there are several errors:
<-------------------------------------->
Beginning Surge self-test
Ignore the following message.
PCI Fatal Error! Bus=0 Dev=2 Func=0 Cmd=0x0c Reg=0x1e Err=0x8300
<-------------------------------------->
....
<-------------------------------------->
Parsing cache user def 0 nvram.
parse_nvram_data: bad nvram contents parsed.
Checking to see if cache PIC is in locked out state.
Done.
<-------------------------------------->
4. When FC fiber bay is inserted the following error appears:
fibre bay:
checksum offset = 45
no world wide name found.
no chassis name found.
ascii id = RA FBR PORT
--------------------------------------
Everything else is OK /we hope!/, we can create UNITS and etc.
All logs and status messages you can find in attached file
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-27-2004 05:18 AM
тАО04-27-2004 05:18 AM
Re: URGENT!!! MSA1000 FC Controller not working!
I have checked a log from one of the MSA1000s I had my hands on and it shows the same 'errors' during startup.
According to your attached file the MSA1000 host port is running FC_AL protocol. Is it possible that you have a hub or a loop switch instead of a fabric switch? Is this a 1 GBit device?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-27-2004 06:49 PM
тАО04-27-2004 06:49 PM
Re: URGENT!!! MSA1000 FC Controller not working!
In MSA1000 Service Support manual for Fiber Channel I/O module Link STatus we found that when both LEDs are off a link has not been established since the application of power, initiation of reset, hot-plug of FC I/O, removal of traciever, or hot-plug of tranciever.
We try to replace that FC I/O module with another, but the result was the same.
Another interesting thing in that case is that SAN Switch detect connection on corresponding port, but there is no WWN no Name Table!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-27-2004 06:56 PM
тАО04-27-2004 06:56 PM
Re: URGENT!!! MSA1000 FC Controller not working!
it looks to me like the F08 is a rebranded Brocade switch. Can you please get the output of the 'switchShow' command and post is as a .TXT file attachment? If you cut and paste it into the message text all space characters will be collapsed, thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-27-2004 07:57 PM
тАО04-27-2004 07:57 PM
Re: URGENT!!! MSA1000 FC Controller not working!
See attached file for 'switchshow' result.
Note that on Port 0 we have Emulex HBA attached and on Port 1 - MSA1000 /no WWN visible!!!?/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-27-2004 08:06 PM
тАО04-27-2004 08:06 PM
Re: URGENT!!! MSA1000 FC Controller not working!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-27-2004 08:36 PM
тАО04-27-2004 08:36 PM
Re: URGENT!!! MSA1000 FC Controller not working!
We thing that the problem is with providing of WWN NVRAM setting from FC Module to FC Fibre Bay I/O.
Is there some additional commands in MSA1000 for FC port topology setting or MSA1000 factory default reset?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-27-2004 09:01 PM
тАО04-27-2004 09:01 PM
Re: URGENT!!! MSA1000 FC Controller not working!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-27-2004 09:05 PM
тАО04-27-2004 09:05 PM
Re: URGENT!!! MSA1000 FC Controller not working!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО04-27-2004 09:24 PM
тАО04-27-2004 09:24 PM
Re: URGENT!!! MSA1000 FC Controller not working!
Of course, with a non-working interconnect that is a bit difficult. You can try a direct connection from the server to the I/O module and force the server's fibre channel adapter to run in FC_AL mode so that you can update. Or you can borrow an MSA1000 controller with current firmware und use it to update your controllers. You could also try to upgrade the switch firmware to the latest level.
You have tried a different switch port already?