Upgrade ComandView4.1 to CommandView6.0.2

[Nappy_1]

i need to upgrade from CommandView4.1 to CommandView6.0.2
it seems that i should deinstall CV then install the new version. if this is true, how should i handle licenses?
i don't have a copy of the licenses. how should i do keep them?

[IBaltay · Accepted solution]

Hi,
there is no basic license change between the 4.1 and 6.02 CVE version. It is between the 6.x and 7.x versions

[Nappy_1]

i know that. but i'm worry that the license could disappear when i deinstall and install COmmandView

[Uwe Zessin]

What he wanted to say is that there is no 'electronic license key' you can lose. Up to V6 it is a 'paper-only' license.

[cjb_1]

Recently gone through this process.
We didnt have all the paper licenses for all tiers/products.
I contacted the local license centre and they helpfully sent me all our licenses. You can also access copies via the webware website.

www.webware.hp.com

[Uwe Zessin]

The problem most often is that old licenses did not have an individual "HP Ordernumber". So you have to contact HP and ask to issue one and feed it into the webware portal.

[Nappy_1]

unfortunately, we have lost the paper license
so i need to verify 2 things.

does command view6 work properly without adding any license?

[Uwe Zessin]

Nappy, I would check the old delivery papers or ask your supplier for the HP Ordernumber which includes the CV-EVA license.
But yes, CV-EVA V6 does work without a license key.

[Nappy_1]

what about business copy? is it the same thing as CV

[Uwe Zessin]

The BC and CA licenses do not change until V7. There are even registered within the EVA.