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Upgrade ComandView4.1 to CommandView6.0.2

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Nappy_1
Frequent Advisor

Upgrade ComandView4.1 to CommandView6.0.2

i need to upgrade from CommandView4.1 to CommandView6.0.2
it seems that i should deinstall CV then install the new version. if this is true, how should i handle licenses?
i don't have a copy of the licenses. how should i do keep them?
11 REPLIES
IBaltay
Honored Contributor
Solution

Re: Upgrade ComandView4.1 to CommandView6.0.2

Hi,
there is no basic license change between the 4.1 and 6.02 CVE version. It is between the 6.x and 7.x versions
the pain is one part of the reality
Nappy_1
Frequent Advisor

Re: Upgrade ComandView4.1 to CommandView6.0.2

i know that. but i'm worry that the license could disappear when i deinstall and install COmmandView
Uwe Zessin
Honored Contributor

Re: Upgrade ComandView4.1 to CommandView6.0.2

What he wanted to say is that there is no 'electronic license key' you can lose. Up to V6 it is a 'paper-only' license.
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cjb_1
Trusted Contributor

Re: Upgrade ComandView4.1 to CommandView6.0.2

Recently gone through this process.
We didnt have all the paper licenses for all tiers/products.
I contacted the local license centre and they helpfully sent me all our licenses. You can also access copies via the webware website.

www.webware.hp.com
Uwe Zessin
Honored Contributor

Re: Upgrade ComandView4.1 to CommandView6.0.2

The problem most often is that old licenses did not have an individual "HP Ordernumber". So you have to contact HP and ask to issue one and feed it into the webware portal.
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Nappy_1
Frequent Advisor

Re: Upgrade ComandView4.1 to CommandView6.0.2

unfortunately, we have lost the paper license
so i need to verify 2 things.

does command view6 work properly without adding any license?
Uwe Zessin
Honored Contributor

Re: Upgrade ComandView4.1 to CommandView6.0.2

Nappy, I would check the old delivery papers or ask your supplier for the HP Ordernumber which includes the CV-EVA license.
But yes, CV-EVA V6 does work without a license key.
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Nappy_1
Frequent Advisor

Re: Upgrade ComandView4.1 to CommandView6.0.2

what about business copy? is it the same thing as CV
Uwe Zessin
Honored Contributor

Re: Upgrade ComandView4.1 to CommandView6.0.2

The BC and CA licenses do not change until V7. There are even registered within the EVA.
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cjb_1
Trusted Contributor

Re: Upgrade ComandView4.1 to CommandView6.0.2

In our case all products were tied to the serial number of the XP12k. This included business copy.
Uwe Zessin
Honored Contributor

Re: Upgrade ComandView4.1 to CommandView6.0.2

I am fairly sure we are talking about the EVA. As of today the licenses are not tied to the serial number.
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