VA7100 Problem

[Alexander Laing]

Good Day,

I have a VA7100 array that is giving me a problem.

I am running HPUX 11.11

The system recognizes the array, and is using it OK, but when I issue the command "armdsp -i", the result is:

===========================
# armdsp -i

Product ID: HP-A6188A
Device Type: Virtual Disk Array
Alias:
World Wide Name: ffffffffffffffff
Unique ID: HPA6188A
Serial Number:
Management Path: rpsvr01:/dev/rscsi/c5t12d0
===========================

The Serial Number is missing and also the Alias.

I have done the following, which worked in the past:

=============================
/opt/sanmgr/commandview/client/sbin/HA_Dial_Stop

/opt/sanmgr/commandview/client/sbin/HA_Dial_Start

armdiscover
=============================

After executing the above, the "armdsp" command still returns the same info.

Any assistance would be appreciated.

Regards.

[TTr]

http://forums11.itrc.hp.com/service/forums/questionanswer.do?&threadId=36331

[Torsten.]

What CV SDM version?

[Alexander Laing]

I tried the link submitted by "TTr" but there is no "pdb" directory in "/var/opt/sanmgr/hostagent" or "/opt/sanmgr/hostagent".

I also checked SAM and saw CommandViewSDM version 1.09.02.

Thanks.

[Alexander Laing]

Now it seems as if the problem corrected itself, because I am no longer getting the error.

The disk array information is coming up OK now.

Attached are syslogs for the past 3 days.

They are in the single zip file.

[Alexander Laing]

May have to contact HP hardware support.