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03-02-2009 01:42 AM
03-02-2009 01:42 AM
2003 server, Openview 8, emulex LP9002 (using the correct driver version)
No zoning on the switch (disabled it)
EVA 5000
Can create VDISK's and manage them with OpenView.
Used SmartStart CD to setup EVA, ERROR:
VDS 9002, getdiskinterface failed
Thanks,
Solved! Go to Solution.
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03-02-2009 01:56 AM
03-02-2009 01:56 AM
Re: Win2003 does not see VDISK's
> Can create VDISK's and manage them with OpenView.
Please be a bit more verbose - supply a screenshot (attach a .JPG) or give us the correct error message from the system.
> Used SmartStart CD to setup EVA,
Did you use "SmartStart EVA"? It is my understanding that it works in very limited environments and not neccessarily with that old hardware.
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03-02-2009 02:55 AM
03-02-2009 02:55 AM
Re: Win2003 does not see VDISK's
off course I mean: Commandview 8, sorry
Did not know that Smartstart was limited!
This is the error that I get from smartstart:
VDS 9002, getdiskinterface failed
But, how do I get the OS to recognize them without smartstart then ?
will get a screenshot later.
I am using MPIO from HP, should I start using the Microsoft one.
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03-02-2009 03:00 AM
03-02-2009 03:00 AM
Re: Win2003 does not see VDISK's
- do you see the EVA controller devices or some unknown devices in the Windows device manager?
- can you open Command View EVA? Do you 'see' the EVA?
- has the EVA already been set-up ('initialized' = given a name)?
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03-02-2009 04:36 AM
03-02-2009 04:36 AM
Re: Win2003 does not see VDISK's
Nothing strange in device manager (it does see the EVA as a device).
Installed to correct version of the driver for the Emulex HBA that supports EVA.
So everything is working, just can't get the OS to assign a drive letter on the management server (have not yet tried others servers that are connected to the fabric).
So all neccesary stpe (according to HP) have been done and do work.
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03-02-2009 04:48 AM
03-02-2009 04:48 AM
Re: Win2003 does not see VDISK's
now, a virtual disk is just an internal storage reservation and must be presented to a 'Host' first. That is done from the [presentation] tab which you can see on the virtual disk's properties page.
After that is done, your can scan for new disks from the Windows disk management.
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03-02-2009 05:00 AM
03-02-2009 05:00 AM
Re: Win2003 does not see VDISK's
thanks
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03-02-2009 05:07 AM
03-02-2009 05:07 AM
Re: Win2003 does not see VDISK's
(even after a restart it did also not see the disks).
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03-02-2009 05:45 AM
03-02-2009 05:45 AM
Re: Win2003 does not see VDISK's
HBAnywere shows that I am connected to the eva, but I do not see the disk's !
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03-02-2009 05:47 AM
03-02-2009 05:47 AM
SolutionDo you have MPIO installed? Which version?
Check in Windows Device Manager (not Disk Manager) if you see any HSV110 SCSI disk device or something like that.
Two similar cases I've seen were solved by either:
Reinstalling MPIO (was not generating the HSV110 Multipath disk devices)
Configuring the preferred controller on the disk properties.
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03-02-2009 05:58 AM
03-02-2009 05:58 AM
Re: Win2003 does not see VDISK's
MPIO:
I got 2 versions installed:
- HP MPIO DSM v3
- HP MPIO full featured DSM tool for VCS 4.xxxx ....
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03-02-2009 06:02 AM
03-02-2009 06:02 AM
Re: Win2003 does not see VDISK's
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18964&prodSeriesId=421492&prodNameId=421494&swEnvOID=1005&swLang=13&mode=2&taskId=135&swItem=co-54265-1
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03-02-2009 06:06 AM
03-02-2009 06:06 AM
Re: Win2003 does not see VDISK's
2 optios:
- I can upgrade to the active/active firmware
- deinstall these MPIO versions and install the basic MPIO
what the best option ?
It is still a test environment (so no important data)
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03-02-2009 06:23 AM
03-02-2009 06:23 AM
Re: Win2003 does not see VDISK's
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03-02-2009 06:31 AM
03-02-2009 06:31 AM
Re: Win2003 does not see VDISK's
or do I just get the benefits ... (eg. support for new dsiks etc ...)
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03-02-2009 07:46 AM
03-02-2009 07:46 AM
Re: Win2003 does not see VDISK's
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01608392/c01608392.pdf
If you upgrade to VCS 4.1xx you need Command View 7.01 or newer.
Disk model support is the same on both, all except 450 GB, 15K RPM and the 1TB, FATA that are not supported on EVA 3000/5000.
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03-03-2009 12:21 AM
03-03-2009 12:21 AM
Re: Win2003 does not see VDISK's
Windows 2003 (Enterprise) still does not see the disks.
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03-03-2009 12:35 AM
03-03-2009 12:35 AM
Re: Win2003 does not see VDISK's
That is the raw vdisk seen through 4 paths. When you install MPIO, it hides them and creates one "HP HSV110 Multi-Path Disk Device" which is what you see then in Windows Disk Manager.
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03-03-2009 02:15 AM
03-03-2009 02:15 AM
Re: Win2003 does not see VDISK's
Under SCSI and RAID controllers:
- HP Storageworks EVA 5000
- Multipath support
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03-03-2009 04:40 AM
03-03-2009 04:40 AM
Re: Win2003 does not see VDISK's
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03-03-2009 06:38 AM
03-03-2009 06:38 AM
Re: Win2003 does not see VDISK's
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03-03-2009 06:44 AM
03-03-2009 06:44 AM
Re: Win2003 does not see VDISK's
I unpresented and then presented one at a time and the host could see them straight away....
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03-03-2009 09:13 AM
03-03-2009 09:13 AM
Re: Win2003 does not see VDISK's
When you added the hosts into Command View did you manually enter the WWNs or pick them from the drop down ?
If the former, then that could be a reason for not seeing the Vdisks...
If CommandView select each host in turn, and check that the Vdisks are definitely presented - make sure the LUN numbers look sensible.
Also, can you explain how the fibre is cabled ? Do you have more than one switch ?
I would log onto each switch, and check the output of switchShow just to sanity check that everything is connected correctly.
Cheers,
Rob
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03-03-2009 01:53 PM
03-03-2009 01:53 PM
Re: Win2003 does not see VDISK's
shitchshow: all ok
no zoning
one switch (2 loops from controller)
Funny thing is that if I run microsoft diskraid it shows the HP HWP (version 4.xxx)and tells me the array is online and running fine !
This means the OS can communicate with the disk because Diskraid needs the HWP (VDS) for communicating with the array.
Only thing I can think of is that the HWP version 4.xxx (automatically installed by the smartstart CD) is not the correct one.
Smartstart tells me it does install version 3.xxx but looks like I got 4.xxxx.
Earlier someone mentioned that I need 3.xxx because the firmeware of yhe controller is 3xxx (active/passive).
Bit confused how this version 4 got on the system .....
LUN numbers are 1,2 and 3 (created 3 VDISK's), but not important for windows I believe.
will look into it tomorrow.
Thanks sofar for the good help. My first EVA (testing this by the way for mass-recording of IP-camera streams, VERY I/O intensive).
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03-04-2009 01:41 AM
03-04-2009 01:41 AM
Re: Win2003 does not see VDISK's
So will do it manually (getting an expert in installing/deinstalling).
Keep you posted.
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