firmware upgrade AutoRaid 12h fails

[Ralf Germann]

when I try to install a new firmware version on a C5447A Autoraid I get the following error message:

# download -C C5447AHP62 000000378F01
...
Firmware Loading
Write Buffer command failed: SCSI error.
SCSI status: 2 CHECK CONDITION
SCSI sense: 5 ILLEGAL REQUEST
ASC/ASCQ: 24/0 ILLEGAL FIELD IN CDB
...

The Autoraid is connected to K380 with HPUX 11.11

any idea

[Torsten.]

Is patch PHCO_23263 installed? Check also all cable connections and proper termination.

[Peter Godron]

Hi,
have you shut down disk monitor and ARMServer?
Are you sure all your hardware was working ok, before you tried the firmware load.

[Ralf Germann]

Hi,
PHCO_23263 is installed, ARMServer is down and monitoring is on. I see no hardware problems.

[A. Clay Stephenson]

Shutdown the 12H from the front panel and try running the download. On some occasions, I have success using /dev/rdsk/cXtYd0 (which corresponds to the 0th LUN) rather than the array id in the download command.