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msa 2324 DEGRADED

kazim_1
Frequent Advisor

msa 2324 DEGRADED

We need your usual support to rectify the issue of degraded health which is shown below in below image of MSA 2324 SAS



11 REPLIES
kazim_1
Frequent Advisor

Re: msa 2324 DEGRADED

kindly see the attached PDF file of above message
kazim_1
Frequent Advisor

Re: msa 2324 DEGRADED

i m waiting for hp msa expert
Víctor Cespón
Honored Contributor

Re: msa 2324 DEGRADED

You should click on "Enclosure 1" on the left and see what's the problem with it.
kazim_1
Frequent Advisor

Re: msa 2324 DEGRADED

OK I'will update to you
kazim_1
Frequent Advisor

Re: msa 2324 DEGRADED

Please see the below details which is taken by clicking on Enclosure 1.
kazim_1
Frequent Advisor

Re: msa 2324 DEGRADED

These are logs from the last Saturday 12th June 2010.
kazim_1
Frequent Advisor

Re: msa 2324 DEGRADED

vcespon,

Kindly see the logs n stauts of controller n enclusure
Víctor Cespón
Honored Contributor

Re: msa 2324 DEGRADED

There's one power supply failed
Can you check that the cable is connected and has power?

If it's really failed, call HP, that MSA is only a few months old and it's under warranty.
kazim_1
Frequent Advisor

Re: msa 2324 DEGRADED

Thanks for update to me i will check n update to you

kazim
kazim_1
Frequent Advisor

Re: msa 2324 DEGRADED

We have plugged the second power cable into the MSA but it shows issue in the secondary LAN Cable which is not connected.


Víctor Cespón
Honored Contributor

Re: msa 2324 DEGRADED

Connect a network cable to the A controller then...

It has a network address, so it used to be connected to the network.