msa1000 firmware update for server running HPUX

[james gould]

Have an HP MSA 1000 and need to upgrade the firmware on it. Server is running HPUX 11i and has two hba cards that attached and it sees them in ioscan. The fibre connections on the MSA are attached to the server has well but they do not appear in ioscan. I thought this would be easy but it is taking much longer than I thought. Any help would be appreciated.

[John Kufrovich]

James,
Depending on your MSA1000 FW version, you could flash via the MSA cli.

jk

[Shweta Verma · Accepted solution]

Hello ,

Is it a single or a dual controller setup?Is your MSA1000 in Active/Active or Active /Passive configuration ?

MSA CLI firmaware upgrade method can be used to upgrade the firmware on your MSA. You should have the custome CLI cable shipped with your MSA1000 which can be attached to the RJ45z port on your MSA1000

Before using this method please make a note of the following
======================================

1.For A/P MSA1000, existing fw on the controller should be 4.32 or later
2.For active/active MSA, all version (v6.xx or later) support the use of this commannd
HP-UX environments must have an MSA fiber link to a switch.
=======================================

Here are the steps:

1.Obtain the fw file available for MSA1000 on www.hp.com

2.Establish a serial connection to the CLI by connecting the cable to RJ45z port on the MSA1000 and the other end to DB9 port available on your laptop

3.Set up a terminal emulator from the laptop using the following settings:
Select any open COM port

Bits per second= 19200
Data bits=8
parity=none
Stop bits=1
Flow control= none

4.After opening the session, at the CLI promt use the following command

CLI> download firmware offline

5. In the "send file" window of your telnet screen, navigate to the directory where you placed your firmware file. Expand the "protocol" drop down box , and then select "1K Xmodem" and then click "send"

Check the MSA LCD panel...it will show you " FIRMWARE FLASH STARTED" when the fw download begins and "FIRMWARE FLASH DONE" when fw download stops.Wait for the "FIRMWARE FLASH DONE" message to appear.
6. manually power cycle the MSA1000
7. In a MSA dual controller environment, you will get the option of " CLONE FIRMWARE" . Press the ">" button on the MSA1000 to start the cloning process.

[james gould]

Thanks was able to upgrade the firmware, but the system does not see the disks. Do you happen to know which drivers I would need to see the drives?

Thanks

[John Kufrovich]

make sure the LUNs intended for your HPUX server have the profile set to HPUX.

You can do this through the cli.

[james gould]

Should it be HP or HPUX

Thanks

[John Kufrovich]

Set it to HP

[Cajun Computer Geek]

Where is the firmware download page? The software and drivers page points to the firmware maintenance CD. I can't find MSA firmware on this CD. I also searched the MSA1000/1500 support CD with no success. Can you please send me the URL?

Thanks,
Scott

[junhua song]

I also can't find the firmware download link. If someone had download it successfully,pls attach the link,thx!

[Fred Miller]

Junhua,

Here is the link for the firmware you are looking for. I don't think the same procedure will work for update however.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=415598&swItem=co-40593-2&prodNameId=3371550&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=0#installation_instructions