printing

[Lee Huei]

Hi all,

I'm having problem printing from remote printer

(1) If i login as normal user then su to root, i can run lpstat and my remote printer shows down and other lp command has no effect eg lpsched, enable, lpshut.

(2) if i login from console as root, i can enable the printer and process printing from this remote printer.

Any one can help?
i have 4555 for /bin/su, no error from (1)

[Mei Jiao]

Hi mico,

Have you tried to enable the printer from the console, then login using (1) to try printing 'lp'?

Hope it helps.

[Lee Huei]

whenever i logged in via telnet, the printer appear "down"

error from lplog
: Warning: is down

kindly assist :)

[Mei Jiao]

Have you tried to restart the printer? Is it still the same?

When login to (1), what does 'id' shows?

[Lee Huei]

the id is root because i have su to root.

[Mei Jiao]

Hi,

Wonder if this document will be helpful:
W3631726
Printing: Problems when sending print job to remote printer

Cheers!