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problem on FC60 RAID Controller (((plz help)))

 
meekrob
Super Advisor

‎12-12-2011 10:04 AM - edited ‎12-14-2011 03:46 AM

‎12-12-2011 10:04 AM - edited ‎12-14-2011 03:46 AM

problem on FC60 RAID Controller (((plz help)))

Hi All,

 

kindly help me with the following issue:

we are having weird behavior on a FC60/SC10 storage system connected to a database and an application hp9000 rp3440 servers. You can see attached the output of "amdsp -a" command from one of the servers connected to the array.

Also kindly find below the output of "ioscan -fnC disk" on both servers:

 

on the 1st server:

Class     I  H/W Path       Driver   S/W State   H/W Type     Description
==========================================================================
disk      0  0/0/2/0.0.0.0  sdisk    CLAIMED     DEVICE       TEAC    DV-28E-N
                           /dev/dsk/c0t0d0   /dev/rdsk/c0t0d0
disk      1  0/1/1/0.0.0    sdisk    CLAIMED     DEVICE       HP 73.4GMAX3073NC
                           /dev/dsk/c2t0d0   /dev/rdsk/c2t0d0
disk      2  0/1/1/0.1.0    sdisk    CLAIMED     DEVICE       HP 73.4GST373207LC
                           /dev/dsk/c2t1d0   /dev/rdsk/c2t1d0
disk      3  0/3/1/0.8.0.4.0.0.0  sdisk    NO_HW       DEVICE       HP      A5277A
                           /dev/dsk/c5t0d0   /dev/rdsk/c5t0d0
disk      4  0/3/1/0.8.0.4.0.0.1  sdisk    NO_HW       DEVICE       HP      A5277A
                           /dev/dsk/c5t0d1   /dev/rdsk/c5t0d1
disk      5  0/3/1/0.8.0.4.0.0.2  sdisk    NO_HW       DEVICE       HP      A5277A
                           /dev/dsk/c5t0d2   /dev/rdsk/c5t0d2
disk     18  0/3/1/0.8.0.4.0.0.3  sdisk    NO_HW       DEVICE       HP      A5277A
                           /dev/dsk/c5t0d3   /dev/rdsk/c5t0d3
disk      6  0/3/1/0.8.0.4.0.1.0  sdisk    NO_HW       DEVICE       HP      A5277A
                           /dev/dsk/c5t1d0   /dev/rdsk/c5t1d0
disk      7  0/3/1/0.8.0.4.0.2.0  sdisk    NO_HW       DEVICE       HP      A5277A
                           /dev/dsk/c5t2d0   /dev/rdsk/c5t2d0
disk      8  0/3/1/0.8.0.4.0.3.0  sdisk    NO_HW       DEVICE       HP      A5277A
                           /dev/dsk/c5t3d0   /dev/rdsk/c5t3d0
disk      9  0/3/1/0.8.0.4.0.3.7  sdisk    NO_HW       DEVICE       HP      Universal Xport
                           /dev/dsk/c5t3d7   /dev/rdsk/c5t3d7
disk     10  0/4/1/0.8.0.5.0.0.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t0d0   /dev/rdsk/c7t0d0
disk     11  0/4/1/0.8.0.5.0.0.1  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t0d1   /dev/rdsk/c7t0d1
disk     12  0/4/1/0.8.0.5.0.0.2  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t0d2   /dev/rdsk/c7t0d2
disk     17  0/4/1/0.8.0.5.0.0.3  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t0d3   /dev/rdsk/c7t0d3
disk     13  0/4/1/0.8.0.5.0.1.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t1d0   /dev/rdsk/c7t1d0
disk     14  0/4/1/0.8.0.5.0.2.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t2d0   /dev/rdsk/c7t2d0
disk     15  0/4/1/0.8.0.5.0.3.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t3d0   /dev/rdsk/c7t3d0
disk     16  0/4/1/0.8.0.5.0.3.7  sdisk    CLAIMED     DEVICE       HP      Universal Xport
                           /dev/dsk/c7t3d7   /dev/rdsk/c7t3d7

 

on the 2nd one:

Class     I  H/W Path       Driver   S/W State   H/W Type     Description
==========================================================================
disk      0  0/0/2/0.0.0.0  sdisk    CLAIMED     DEVICE       TEAC    DV-28E-N
                           /dev/dsk/c0t0d0   /dev/rdsk/c0t0d0
disk      1  0/1/1/0.0.0    sdisk    CLAIMED     DEVICE       HP 73.4GST373454LC
                           /dev/dsk/c2t0d0   /dev/rdsk/c2t0d0
disk      2  0/1/1/0.1.0    sdisk    CLAIMED     DEVICE       HP 73.4GST373454LC
                           /dev/dsk/c2t1d0   /dev/rdsk/c2t1d0
disk     17  0/1/1/1.2.0    sdisk    CLAIMED     DEVICE       HP 146 GHUS153014VL3800
                           /dev/dsk/c3t2d0   /dev/rdsk/c3t2d0
disk      3  0/3/1/0.8.0.4.0.0.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c5t0d0   /dev/rdsk/c5t0d0
disk      4  0/3/1/0.8.0.4.0.0.1  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c5t0d1   /dev/rdsk/c5t0d1
disk      5  0/3/1/0.8.0.4.0.0.2  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c5t0d2   /dev/rdsk/c5t0d2
disk     19  0/3/1/0.8.0.4.0.0.3  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c5t0d3   /dev/rdsk/c5t0d3
disk      6  0/3/1/0.8.0.4.0.1.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c5t1d0   /dev/rdsk/c5t1d0
disk      7  0/3/1/0.8.0.4.0.2.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c5t2d0   /dev/rdsk/c5t2d0
disk      8  0/3/1/0.8.0.4.0.3.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c5t3d0   /dev/rdsk/c5t3d0
disk      9  0/3/1/0.8.0.4.0.3.7  sdisk    CLAIMED     DEVICE       HP      Universal Xport
                           /dev/dsk/c5t3d7   /dev/rdsk/c5t3d7
disk     10  0/4/1/0.8.0.5.0.0.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t0d0   /dev/rdsk/c7t0d0
disk     11  0/4/1/0.8.0.5.0.0.1  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t0d1   /dev/rdsk/c7t0d1
disk     12  0/4/1/0.8.0.5.0.0.2  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t0d2   /dev/rdsk/c7t0d2
disk     18  0/4/1/0.8.0.5.0.0.3  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t0d3   /dev/rdsk/c7t0d3
disk     13  0/4/1/0.8.0.5.0.1.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t1d0   /dev/rdsk/c7t1d0
disk     14  0/4/1/0.8.0.5.0.2.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t2d0   /dev/rdsk/c7t2d0
disk     15  0/4/1/0.8.0.5.0.3.0  sdisk    CLAIMED     DEVICE       HP      A5277A
                           /dev/dsk/c7t3d0   /dev/rdsk/c7t3d0
disk     16  0/4/1/0.8.0.5.0.3.7  sdisk    CLAIMED     DEVICE       HP      Universal Xport
                           /dev/dsk/c7t3d7   /dev/rdsk/c7t3d7

 

the weird thing is that many of the disks on the 1st server were stated as "NO_HW". How can i proceed with the troubleshooting in order to find out the cause of the problem? could it be the Fiber Channel card on the 1st server that is damaged? an FC cable issue? knowing that cards are redundant?

 

Your help is much appreciated

Many thanks in advance

 

 

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