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12-20-2008 10:52 AM
12-20-2008 10:52 AM
i`ve some problems with installation CV8 from SmartStart disk of EVA4400 on StorageServer Win2003 64-bit on the next step of installation: When in the tab "HP CommandView EVA check -> HP CV EVA Security Setup" , it gives to me (you can see print screen in attach)"the credentials you have provide are invalid ... bla-bla-bla"
it`s showing this error any time, if i creating new hpamin, and when it has already created anyway it`s not helping...
ip address is correct, user name and password is correct(in fact SmartStart is creating by default this account "hpadmin")
What should I make to resolve this problem?
maybe CV8 has some problems with Win2003 64-bit, if yes - has.. so why from factory with EVA4400 came StorageServer with 2003 64-bit???
Solved! Go to Solution.
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12-20-2008 05:13 PM
12-20-2008 05:13 PM
Re: some problems with installation CV8, EVA4400
If the account you're using is a domain account you may need to use the format domain\account.
Or that account / password doesn't match on the server CV is being installed on.
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12-20-2008 11:32 PM
12-20-2008 11:32 PM
Re: some problems with installation CV8, EVA4400
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12-21-2008 06:48 AM
12-21-2008 06:48 AM
Re: some problems with installation CV8, EVA4400
This is the point that smartstart is creating the hpadmin account.
Because it is opening the point 1 window you MUST already have an account on that server for the "hpadmin" account because the smartstart install has found it.
Options: delete the hpadmin account and start the install again or modify the hpadmin account password so that you know what to enter.
If it is a fresh/new install of the hpadmin account it will open the point 2 window and you will have to put the hpadmin password in twice.
Mark...
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12-21-2008 07:40 AM
12-21-2008 07:40 AM
Re: some problems with installation CV8, EVA4400
i wrote i tried new installation and after unsuccessfuly instalation again. and when i tried one more i modified hpadmin password and tried and no results it didn`t helped... SO I`M REWRITING AGAIN , WHAT I DID:
1. new installation by SmartStart - smart start created new user account "hpadmin" (and only hpadmin , no any one other no admin or administrator only hpadmin!), and asking enter the password and confirm (retype) the password. Then i had problems - you can see in screen shot. (error mean, that i need chech ip, user name or password)irony))))
2. OK. i cancelled installation, rebooted server, checked created account "hpadmin", and new created groups "hp storage admins, hp storage users or something like this". And on desktop i`ve icon CV, but when i trying start CV, and after typing login and password (i added administrator and hpadmin in hp storage admins, hp storage users, backup users, adminstators group, BUT it cann`t login. i think `cause i didn`t finish installation, ok, i`m going to start SmartStart, and again in the tab-> CV EVA Security Setup-> username and password, i entered password (see uper, i wrote that i checked hpadmin account!!!, and retyped new password!!!) but NO!!! again this error
can somebody help me, pls? i`m really need answer.. thank you in advice
p.s.: DON`T WRITE PLS GUYS SOMETHING LIKE , DID YOU CHECK PASSWORD, ACCOUNT, DOMAIN, (THIS SERVER DOEN`T IN DOMAIN, AND CAME WITH EVA FROM FACTORY) OR THAT IS `CAUSE LARGE HADRON COLLAIDER will produce the elusive Higgs boson, the last unobserved particle among those
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12-21-2008 08:09 AM
12-21-2008 08:09 AM
SolutionTypically, the way I go around it is to use the CV SmartStart setup wizard to do everything UP to the point of entering the credentials (this will make sure all your preqs are meet and set on the CV8 server). Then I cancel the wizard and uninstall CV8 using Add/Remove programs. Then, on the CV8 SmartStart cd, browse to the \bin\installers\cv and there you will find "HP StorageWorks Command View EVA Software Suite.exe". Extract this file to a folder using 7-Zip, and then in the extracted contents folder, go to the Windows folder, and run "HP StorageWorks Command View EVA Software Suite.exe" (this file is about 113kb in size). This will invoke the custom installation wizard for CV8. Now, when it gets to the credentials page, you will be able to specify domain credentials instead of just local credentials.
Be sure to create the security groups "HP Storage Admins" and "HP Storage Users" manually in ADUC, and populate them as required with your admin users.
Don't forget to install the CV 8.01 patch after doing the manual / custom setup. You can find this on the SmartStart 2.1 cd under \bin\installers\cv801.
dcc
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01-05-2009 05:51 AM
01-05-2009 05:51 AM
Re: some problems with installation CV8, EVA4400
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01-09-2009 09:44 AM
01-09-2009 09:44 AM
Re: some problems with installation CV8, EVA4400
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03-04-2009 12:09 AM
03-04-2009 12:09 AM
Re: some problems with installation CV8, EVA4400
Ð¿Ñ Ð¸Ð²ÐµÑ Sergey
Yep, Sergey, by installation procedure it creates a group and account, but installation doesn`t go successfully, it gives an error...
and only on 64 bit OS... so you will need to install manually ("HP StorageWorks Command View EVA Software Suite.exe") like dcolpitts said
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03-04-2009 12:11 AM
03-04-2009 12:11 AM
Re: some problems with installation CV8, EVA4400
ups, i wrote "privet" , but this url doen`t support russian language